Omi JewelryReviews of omijewelry.com

Response from Omi JewelryJul 6, 2020

We apologize. We see the appraisal has been sent to you in form of booklet and electronically. We hope you enjoy your new watch .

Response from Omi JewelryDec 18, 2019

We would like to extend our apology in this case. It was a simple miscommunication. Our shipping policy states on every confirmation email and our website that we ship with 3-5 business days overnight. However this does not mean we ship next day. We do also offer 2 years warranty free of charge and any issue with the watch immediately addressed to our team is repaired. In this case our employee Walter was in touch with you with all the purchasing process and after watch was received by you, however you never mentioned that there is something wrong with the watch. Our employee Walter also sent you warranty documents you were requesting and still it was no indication from your side that there is something wrong with the watch. Finally our employee Walter was in touch with you when you received the watch to collect the feedback and still it was not indication from you that there is something wrong. Please let us know what can we do for you to set thing right.