Cait
Wonderful
Merchandise exactly as advertised, very professional sale and quick to deliver. Beat amazon on price and quality of service. Happy to recommend to anyone!
In 1973, a group of climbers, skiers, and outdoor enthusiasts established/founded Oregon Mountain Community (OMC) in Portland, Oregon. Since 2007 Our website has been filling orders on www.omcgear.com. Our team of outdoors enthusiasts is dedicated to providing you with the best experience possible. From recommendations and demonstrations, to stories from their most recent climb they are here to help you enjoy your shopping experience.
Omcgear (omcgear.com) has 800 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Outdoor Activities · Klamath Falls, Oregon
Excellent

Outdoor Activities · Albany, Oregon
Great
Outdoor Activities · Concord, North Carolina
Excellent
Outdoor Activities · Little Rock, Arkansas
Excellent
800 approved reviews, newest moderated first
Cait
Merchandise exactly as advertised, very professional sale and quick to deliver. Beat amazon on price and quality of service. Happy to recommend to anyone!
mrbig
Tried buying a jacket. They were one of few sites to CLAIM to have correct size and color. After almost a week, I went to check order status and only after that did they send an email that said they didnt have jacket. Poor inventory mgmt.
Response from OmcgearSep 4, 2014
Hello, We apologize for the wait you experienced with your order. When we have an inventory issue we endeavor to exhaust all possibilities of fulfilling that order before cancelling it. However, it is unacceptable that it would take that long and that you were not notified of the status of your order while other options were being explored. Thank you for your feedback as it will inform how we deal with these situations in the future and improve the experience for our customers to come. For your trouble, please contact our customer service department for a 10% off coupon if you choose to shop with us in the future. Email: [email protected] Phone: 1-800-538-3604 Regards, Jack OMC Customer Service Department
Larry T.
This pack was smaller than I was told on the phone by your representative Only 19 inches tall , not 22 like the one I already have. There was no water reservoir included with the pack as expected. I may still send this back, but hate to pay shipping and its possible my wife will use this pack.
Response from OmcgearSep 4, 2014
Hello Larry, I am very sorry to hear that you received poor information from our staff. We will certainly send you a pre-paid shipping label if you choose to return that to us. It is of great importance to us that the information we provide about our products is accurate and up to date. If our website says that that particular pack comes with a water reservoir and in fact it does not, we would be very grateful for that information. Thank you for bringing that to our attention. Please feel free to contact our customer service department and we will do everything possible to resolve this issue. Email: [email protected] Phone: 1-800-538-3604 Regards, Jack OMC Customer Service Department
vmanela
Buying experience with this retailer was very good. Purchased item arrived when expected. This was my first purchase from this store and will shop it again in the future. Highly recommended.
somebody
Anecdotally, this site was fine. No issues with online purchase, shipping, or item condition. Would order from them again, if they had anything I wanted.
susan M.
Great service. Thanks.
john L.
Easy site to shop, and I am not a geek guy. Good product descriptions, and rapid (same day) shipping.
Peter
I Bought a Mountain Hardware Trango 3. They had a good price. I got it fast enough that I didn't have a chance to think "I wonder when it will arrive" No problems.