Bill D.
Absolutely TERRIBLE
Absolutely TERRIBLE! Products are worthless, then they refuse to give a refund!!! AVOID THEM AT ALL COSTS!
In 1973, a group of climbers, skiers, and outdoor enthusiasts established/founded Oregon Mountain Community (OMC) in Portland, Oregon. Since 2007 Our website has been filling orders on www.omcgear.com. Our team of outdoors enthusiasts is dedicated to providing you with the best experience possible. From recommendations and demonstrations, to stories from their most recent climb they are here to help you enjoy your shopping experience.
Omcgear (omcgear.com) has 800 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Showing 37 reviews with 1 star · Clear filters
Bill D.
Absolutely TERRIBLE! Products are worthless, then they refuse to give a refund!!! AVOID THEM AT ALL COSTS!
boardman
This company is a scam. I ordered two bike computers with 2 day shipping three weeks ago. I have not received them and they refuse to provide a refund. I have had to call my bank to dispute the charge. Do not trust.
Joe Rocco D.
Their return policy is a mess. You have to email them to get an authorization. Then after you tell them that the product is being returned within their 30’day window with tags on it never used, they ask you why and don’t get back to you. Seems very shady. Please don’t shop with them regardless of price.
wc
IfI could give a negative score I would but 1 is the lowest. I wanted to buy P Line swivels and saw them advertised on Shop. They had the lowest price and bulk packages so they advertised. What I received were Pucchi swivels and not P Line swivels. I contacted them and they requested a photo of what I received which I supplied. They sent a prepaid return label and promised a refund. After a while I gort an email saying they partially refunded me and the full refund would come later. I later got an email saying they would deduct the return shipping cost from my refund?? It was their mistake and I shouldn't have to pay for their fraud/error. I will never purchase anything from them again. Avoid at all costs.
Eric P.
***Buyer beware*** This place is a joke, you think you're getting a good deal, but you'll be lucky if you stuff ever ships, then they play apologetic after weeks of blowing you off!! If you need proof just try to call their phone number as its disconnected.
Rich D.
I should have known when the price was way too good. Ordered a bicycle computer. A few days after I placed the order I emailed to find out why there was no shipping information. Then they told me the product was out of stock and delayed. I asked for a refund and to cancel the order. Then the next day they offered me $15 off. I asked for a refund and to cancel the order. At that point I just said F this and let my bank handle it. Then I got another email wanting to know why I was canceling the order yet they still would not process a refund. Jenny, you are a sleazy businesswoman
Thomas H.
I ordered a pair of Xero shoes on sale. They arrived clearly used with dirt stuck in both soles! Honestly, even if I thought I was buying used gear, I would expect it to be clean. I live in Portland, where OMC used to be. This site has nothing to do with Oregon Mountain Community; it's a Seattle reseller of returned gear.
Fay M.
SCAM DONT BUY