OmcgearReviews of omcgear.com

Apparently my package is on it's way but UPS hasn't delivered it. We're experiencing some inclement weather so I tried to schedule it to be delivered to a location that's easier to access. My request was denied. UPS said this option is restricted by OMC. Now I have to pick up my package between 330pm and 730pm on a weekday at UPS. No daytime or weekend hours. Please OMC, change this delivery restriction.

I ordered a grigri 2 from them. It was a great deal and I didn't have any issues applying discounts or anything. The biggest issue I ran into was the particularly slow shipping. I ordered some other gear from theclymb at the same time and it took almost a full week longer for the omcgear stuff to arrive. It may not have been their fault, but it was a little annoying. Other than that I can't complain. The box it came in was a little huge for the package, but that's not a big deal to be honest.

Good gear at a good price, but I paid for two day shipping to try to get it to CO before New Year's day (I ordered Monday at ~ 5pm). I selected two day shipping, expecting it to get out in the end of day shipment. Tracking the package (I know it is UPS and not OMC) it was routed from Portland to Louisville KY, then back to Boulder, CO - In short, it didn't come until the day after new years. This was frustrating and put a hamper on my new years day plan.

I placed my order on Sat, 20 Dec at about 1400 EST. The agent I spoke with said the order would be prepared for shipment the same day. I requested and paid for confirmed three-day delivery via UPS and I received a confirmation email containing the package tracking number assigned to my order before 1800 EST on Sat (1ZT755T34096287987). The package was finally delivered on Mon, 29 Dec after 1600. That's nine day not three-day confirmed delivery. Seems to me UPS was overwhelmed and my order ended up arrive much later than anticipated.

I sent emails to the customer service group that when I could receive the item if I made my purchase and I got reply which does not actually answered my question. I feel like they are trying to let me order first and tell the further delivery details, which even after I did order and there is no reply to my enquires.. Finally the item did delivered on time which is good

I ordered a jacket based on images potrayed on web site. When product arrived it did not look the same and appeared to be an older model. Not satisfied and returned the product.

Order took 10+ days too arrive via ups ground. Maybe I am expecting too much but it shouldn't have that long. Have not had product out but it appears to be as ordered.

i needed left side 0F sleeping bag. but i found lot of white hairs. please check when u take return. thank you