Jennifer
Excellent service!
Got what I needed at an excellent price and excellent timing. No issues with shipping or payment. Very satisfied and will definitely buy from them again!
In 1973, a group of climbers, skiers, and outdoor enthusiasts established/founded Oregon Mountain Community (OMC) in Portland, Oregon. Since 2007 Our website has been filling orders on www.omcgear.com. Our team of outdoors enthusiasts is dedicated to providing you with the best experience possible. From recommendations and demonstrations, to stories from their most recent climb they are here to help you enjoy your shopping experience.
Omcgear (omcgear.com) has 800 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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800 approved reviews, newest moderated first
Jennifer
Got what I needed at an excellent price and excellent timing. No issues with shipping or payment. Very satisfied and will definitely buy from them again!
Tim S.
These guys run a great retail website with awesome deals and amazing product selection. They are super fast with the shipping! Customer service is great too. I had to exchange my original order for a different size and they were super helpful. I strongly recommend purchasing from them, I certainly will again!
Cathy
They didn't have the product I ordered in stock, but they sent me a bunch of emails to keep me informed, and even called me on the phone to check to see if another product was a suitable replacement. It was a good replacement, so they shipped it right away, and I ended up receiving it even earlier than I had expected. Really great service, and I got a perfect product, too. Thanks for being so helpful! Would recommend to anyone - loved it!
Pete G.
Best price available, free shipping. Will definitely order from them again.
James G.
I've only ordered from Omcgear this one time and was very happy with their the way they handled my order. I would order items again. I've given this company five stars.
Edward H.
Received on time and in good condition. Would recommend OMC.
leslie
Prompt service Exactly what I wanted Will do more business with them
john R.
I ordered a tent for my son for Christmas. Two weeks pass with no delivery and, when I go on line to check status of order, it says my order was cancelled. Its now 3 days before Christmas and I have no chance of ordering and getting replacement elsewhere in time to give to my son Christmas morning. Will never do business with this sorry excuse for a company again. OMCGear is unreliable, with absolutely no customer service. I plan to spread the word on what a joke this company is. Thanks and Merry Christmas, OMCGear. You were a lot of help. My son will sure be happy Christmas morning, thanks to you bunch of jerks.
Response from OmcgearDec 23, 2014
John, I am sorry you are so frustrated with our service. There is no excuse in the delayed notification regarding the availability of your order. We did out best to search for the tent before concluding we could not provide one. The cancellation notice email was sent to you on December 16th. We were hoping that would provide sufficient time for you find a suitable replacement gift. Apparently the email was not received and you are left empty handed. Our intention was not to ruin your families Christmas, I would be more than happy to discuss alternative options with a free next day air option. If this is something you are interested in please let me know, otherwise all I can do is wish you a happy holidays. -Bennett OMC Customer Service