Olympia BuildingsReviews of olympiabuildings.com

Great building! Great customer service!!!

Yet they request you do to a 1099 Subcontactor who never shows. This Company is playing us. Lost 2 deposits and 2 no shows

This is an edited review. There were some issues that, have now been resolved by the company.

We were shopping for a medium size storage barn - 30x50x12 and had a price quote from a local manufacturer already. After reviewing the build information on Olympia's website we wanted to get a quote for the same size building from them. No problem, right? Just fill out the "Get A Price Estimate" form on their website and we should be all set. Not so fast! What I received was a reply back from Kevin Keiffer saying that "It is virtually impossible to provide any level of pricing based on a dimension alone." Really? That's all the pricing form on YOUR website requested! If you need more, ask for it upfront or just give a base price for the building and then let us discuss the add-on options that I need. I reply back and ask him why that's all the info they request and below if the reply I get back. Here's what I drew from it - we're not putting our conversation in writing so you can hold me to it later on, but I've got some overstock that I'll sell you on "sale" if you buy today. "If you are truly serious about buying a steel building, and are in a position to place a deposit within 24-48 hours, and are able to accept delivery of a building in 60 days or less, we need to TALK…(Not email). I’m sorry to sound so direct, but if you are not able or ready to work with those qualifiers, and under these aggressive requirements, it is highly doubtful we can help you." Thanks, but no thanks Olympia. I just got back from signing the contract with the local manufacturer who, but the way, has pricing for their buildings clearly detailed on their website. No surprises there.

We were going to just email the company, but there is not one to send it to. I debated about sending this email, but feel compelled to let you know you lost a sale. We received a call from Ben stating he had a 30x38 building that was ordered by someone that then changed their mind. (wow...just read same review below) He was offering it at "cost" for $13,500. He asked for $4500 down to hold it. We explained to him we have to close on our home sale next week and could not do so until then. He called again changing the down payment to $1000, $500 to $100. We AGAIN tried to explain but couldn't get a word in. This guy would NOT listen! We got a bad feeling like this was a scam. We asked for a picture of what the building looked like. I am not kidding....he actually had us draw a square with a square in the middle and said that's what it looked like! Unbelievable! With all this said, I really think he needs some training on customer service skills. We have since found another building exactly what we wanted for $2k less.

I emailed the company to get a quote for a future building. I was contacted by the company and provided the details. I was told I would receive a quote by the next day. Been almost 3 weeks and no response. I had contacted them a second time also. Apparently they don't want your business so I would recommend trying someone else who cares.

They have had my $2800 deposit since June 3.I was promised my blue prints in two weeks and the delivery of my building on July 16th. My blueprints showed up 2 weeks late and we're the wrong hight and dimensions. I emailed my salesman for two more weeks without a response finally a girl from shipping called to up sell me doors and insulation instead I told her what's been going on with my order,she had me get ahold of heath who said he would look into it and get right back to me...I never heard from heath again. About two more weeks of trying to get some action once again Carla from shipping called to up sell me doors and insulation again I told her that no one will help me and I wanted my money back. She got me in touch with the drafting dept who said for $4500 more I could get the building that I wanted. I told them I wanted my money back. Finally I got ahold of Victor head of sales who told me my salesman was fired and no one took over his accounts,I told vic I wanted my money back he said no and I repeated it again he said that I signed a contract and good luck with getting my money back. .things got heated and he started yelling at me I ask him to stop but he continued so I hung up the phone. ..he called me back and said it was just loud were he was and claimed that's why he was yelling. .after that he listened to my problem and made several excuses why no one had ever tried to contact me. I agreed to try one more time to settle this with a correct design of the building I had originally ordered he told me they would not honor the price I was originally given and the building I wanted would be $3500 more I told him I would give them one last chance to make this right and I told him before he did anything else send me a rudimentary drawing to make sure that we were on the same page so to speak . He agreed and said I would have it by the end of business that day ....that was 2 weeks ago,I have called or txt him every day to remind him thats all I need to see before I sign a new contract. You would think after all they put me through someone would return my calls but as of today I have never received a call from anyone!!!!!!!##

we are very pleased with our building