Kayla
I was afraid to order my wedding gown…
I was afraid to order my wedding gown online… would it come in on time? Would it fit? Would it be a total scam?? After much research and a little prayer, I clicked “purchase” and never looked back. Customer service was helpful and upbeat. I sent all my measurements and asked questions about sewing up the slit. All questions were answered promptly and kindly. When my dress came in, I opened the box and knew immediately this was a high quality gown. The material is quality and it is expertly constructed. The details of the gown including corset, sleeve snaps, eye hooks and bow snaps are high quality. I was absolutely thrilled with how the dress fit and looked. On the day of my wedding so many people swooned at how gorgeous the dress was. My friend even told me “you have the most beautiful wedding dress I’ve ever seen. And I’ve been to a lot of weddings!” Another friend told my sister about my dress “It is everything I want my wedding dress to be.” I felt like a real queen. I am soooo pleased with Olivia Bottega! Highly recommend this company. Do your research and communicate with the customer service and I’m sure you will be just as pleased as I am.
Response from Olivia Bottega | Online Bridal ShopJan 6, 2025
Dear Kayla 🤍 Thank you so much for your amazing review!!! We are absolutely thrilled to hear about your experience ordering your wedding gown online. We understand the concerns that come with such an important purchase, and we're so glad that you took the leap of faith with us 🫶 It warms our hearts to know that our customer service team was able to assist you in such a friendly and helpful way. We aim to provide all the support you need, especially during such a significant time in your life. Your trust in us means the world! We're overjoyed to hear that when your dress arrived, it exceeded your expectations in quality and craftsmanship. Your feedback about the details, from the corset to the sleeve snaps, truly highlights the care we put into every piece. We believe that every bride deserves to feel stunning and confident on her special day, and it's wonderful to know you felt that wearing our gown. ❤️❤️❤️ Thank you again for choosing us for such a monumental occasion Warm regards Mary Olivia Bottega Team