MD
I have shopped at OKDERMO before and…
Customer service is persistent and helpful. Products are exactly what they say they are.
Response from OKDERMO.comApr 6, 2024
Thank you for your warm words! It's a pleasure to serve You! With Regards

OKDERMO ® | Beauty, Health, & Skin Care Online Store. Best on the market anti-aging solutions. Acne treatment creams, retinol products, vaniqa. Skin lightening and melasma treatment products. One stop store for your health needs!
OKDERMO.com (okdermo.com) has 94 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Cosmetics & Makeup · SAN DIEGO, California
Excellent

Cosmetics & Makeup · Torrance, California
Excellent
Cosmetics & Makeup · Calabasas, California
Excellent

Cosmetics & Makeup · San Francisco, California
Excellent
94 approved reviews, newest moderated first
MD
Customer service is persistent and helpful. Products are exactly what they say they are.
Response from OKDERMO.comApr 6, 2024
Thank you for your warm words! It's a pleasure to serve You! With Regards
Robin
I am a return customer. OKDERMO has excellent customer service and I will continue to purchase with them.
Response from OKDERMO.comMar 16, 2025
Thank you so much for your glowing feedback!
Sherri C.
This is the best place to find this product. This creme has really worked for me controlling my facial hair. After Vaniqua was discontinued, I'm very grateful to find Okdermo. They sell Elyn creme, which is a generic Vaniqua. Follow the directions, and you will notice a difference of decreased hair growth quickly. Customer service is very helpful with any questions or problems. Will continue using Okdermo to purchase future Elyn creme orders.
Response from OKDERMO.comSep 21, 2023
Dear Sherri, we are very pleased to know that you are one of our satisfied customers! Thank you for all the good words and loyalty. We look forward to serving you again! With Warm Regards, OKDERMO.com team
Katya Y.
Great company, my first order got lost in the mail and I contacted the company and they send another one right away and it got to me very quickly. Happy shopper here.
Response from OKDERMO.comMar 16, 2025
Thank you so much for your glowing feedback!
Jessica
THIS COMPANY IS A SCAM. DONT ORDER FROM THEM. ITS BEEN A MONTH NOW AND I AM YET TO RECEIVE MY PARCEL. I HAVE SENT NUMEROUS MESSAGES AND NO RESPONSE. VERY SKETCHY WEBSITE
Response from OKDERMO.comAug 18, 2023
Dear Jessica, we sincerely believe that you are not our customer and wrote that review by mistake or for some other reasons (unfair competition). No one with such a name never reached us via email with any complains. We think that Trustpilot manipulates the reviews in abusive way without any verification of its clients and soon that will be stopped by the regulators, we actively complaining regarding this issue to a different assositaions to stop abusive behaviour related to ufair competition. We are open to any requests and will gladly hear your complaints about your experience. We are open to resolve any issues related to your order. Dear "Jessica" If your experience is indeed as written please reach us directly and we will resolve your case instantly. With Warm Regards, OKDERMO.com team
Farnur
This people do not care, they use the worst shipping method and you can expect to receive the package in months. Even when I contacted them, they were soo rude and didn’t care. Im so pissed, if only I could get a refund. I will never in my life order from this people again
Response from OKDERMO.comJul 25, 2023
Dear Farnur, we sincerely believe that you are not our customer and wrote that review by mistake or for some other reasons. No one with such a name never placed any orders on our website and never reached us with any complains. We think that Trustpilot manipulates the reviews in abusive way without any verification of its clients and soon that will be stopped by the regulators. We are open to any requests and will gladly hear your complaints about your experience. We are open to resolve any issues related to your order. If your experience is indeed as you written please reach us directly and we will resolve your case instantly. With Warm Regards, OKDERMO.com team
athena
I cannot say enough good things about this company and the service they provide. Very communicative throughout the entire process. If there is a delay, do not worry, they will take care of it. I have utmost confidence in the service this company provides and will definitely shop from here again!!! Thank you!!
Response from OKDERMO.comApr 22, 2023
Dear Athena, we are very pleased to know that you are one of our satisfied customers! Thank you for all the good words and loyalty. We look forward to serving you again! With Warm Regards, OKDERMO.com team
Heather
It took about 10 days to arrive, but they were able to fill the rare medication that I couldn’t get filled in the US for my dog. Med came in original, sealed packaging and had authentic medication. Yes, I compared and scrutinized as my dog is very sick and I have to re-compound the med for his size anyway. Without this med, he would die - so they saved my dog’s life and saved me a ton of money.
Response from OKDERMO.comDec 21, 2022
Dear Heather, we are very pleased to know that you are one of our satisfied customers! We look forward to serving you again! With Warm Regards, OKDERMO.com team