OKDERMO ® | Beauty, Health, & Skin Care Online Store. Best on the market anti-aging solutions. Acne treatment creams, retinol products, vaniqa. Skin lightening and melasma treatment products. One stop store for your health needs!
OKDERMO.com (okdermo.com) has 94 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Website
okdermo.com
Category
Cosmetics & Makeup
Location
San Francisco, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 90% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Exceptional customer support and overall experience
They were very helpful and kind! Order arrived as expected and I'm extremely satisfied with the quality of products. I Literally have no suggestions for improvements because everything is optimized properly. I'm their customer for life now haha
KU
Kutty
Satisfied with the Products and Hannah’s Help
Order #198518 (June 15, 2025)
Customer: France
I ordered the following products:
- Hydroquinone 3% Topical Cream – Hyde® USP Cream 30g/1.05oz
- Tri-Luma Cream for Hyperpigmentation – Hydroquinone 2% + Tretinoin 0.025% + Fluocinolone 0.01% 20g/0.7oz
At first, an incorrect product was delivered, but Hannah was extremely helpful and promptly resolved the issue.
The delivery required a bit of patience, as customs clearance took some time, but everything was eventually sorted out.
I am now very satisfied with the products. They’ve been working effectively, and my skin has improved noticeably—especially when used together with the tretinoin cream (0.05%) I purchased in France.
If you encounter any issues, you can count on Hannah; she’s always responsive and does her best to assist and resolve matters quickly.
Thank you so much, Hannah. I appreciate your help.
Merci beaucoup.
Ms M. B. / France (93 - Seine St Denis)
*Nota Bene:*
Purchases are currently processed through cryptocurrency, which is a bit inconvenient compared to standard international Visa or Mastercard payments.
Also, keep in mind that VAT may be applied by customs.
EZ
Emanuel Z.
Great customer support
Despite the large problems with my order caused by outside factors, OKDERMO's customer support was very quick, on point and helpful. Because they really tried their best, the problems were finally resolved.
Response from OKDERMO.comJul 31, 2025
Dear Emanuel, we are very pleased to know that you are one of our satisfied customers!
We look forward to serving you again!
With Warm Regards,
OKDERMO.com team
ON
Orión L.
OKDERMO is not a Menarini-approved…
Regarding Ivermectin, there’s no way to confirm the Ivecop is genuine Menarini product other than direct manufacturer verification. Currently Meranini’s group has a variety of Affiliate-companies they work with and it is publicly displayed. Carefully investigate the source.
Response from OKDERMO.comApr 30, 2025
Dear Orion,
Thank you for your message.
Firstly, please note that you are not a registered customer or client of our company. Secondly, OKDERMO is a "doing business as" (DBA) name, not a separate legal entity.
We respectfully clarify that your statement is incorrect and unsubstantiated. We kindly request that you refrain from making unfounded claims or accusations without proper verification.
Should you have any legitimate concerns or inquiries, we are always open to constructive and professional communication.
Best regards,
Customer Support Team
OKDERMO®
SH
Shakeel
Legitimate
Legit. Good communication and fast delivery to England
AH
Arteika H.
recently attempted to make a purchase…
recently attempted to make a purchase and was shocked to find that in order to buy products, I was required to provide my Social Security number and scan my ID. This level of personal information is excessive and poses a serious risk for identity theft. When I reached out to customer service to inquire about alternative options, I was told that this is the only way to proceed—either comply or be unable to purchase. I find this process highly concerning and do not recommend anyone paying this way, as it puts your personal information at significant risk of being stolen. Proceed with caution.
Response from OKDERMO.comJan 27, 2025
We don't accept payments directly but via 3rd party payment providers and according to international rules all the payment providers and exchanges should collect KYC, we have nothing related to this procedure but financial institutions should make that according to the law. It is the same as if you blame your bank for it asking for your SSN. If you are concerned - just don't use this bank but it shouldn't be our 1star for this reason, we simply don't have other options unless using these payment options. If you offer something better - you are welcome! All the best!
RM
rabinath M.
Good customer service
Good customer service. Takes about 2 weeks to get my order to the US New York. Would buy it again.
Response from OKDERMO.comMar 16, 2025
Your review absolutely made our day!
CG
CHRISTIAN G.
Top Tier 1 service
Excellent service! Very reliable and impressionable, great skin products for beauty and skin solutions along with quality and quantity, overall a perfect platform for resources for Men, women, & boys or girls, all products are effective, efficient and 💯 what is all about and the results are in, no matter what you are looking for order from OKDERMO, where beauty is happiness, where healthy skin resides, the prices are right and affordable in quantity as well, highly recommended! You won't regret the convenience easy access of varieties in shopping. Limitless for both party and excelling business, advanced dermatologist, practically a 5 star rating online like no other. 24/7 to all, needs always delivered and met with assurance! Top graded rated. Try now, worldwide/ international. Here to help all in beauty and skin.
Response from OKDERMO.comApr 9, 2024
Thank you for your warm words! It's a pleasure to serve You!
With Regards