OjcommerceReviews of ojcommerce.com

I had recently purchased a bed frame from the south shore company from walmart as well as a headboard through OJCOMMERCE. I received the bed frame one day before the headboard and was displeased to find out that the wooden pieces were cracked and broken. I brought the pieces back to my local Walmart and got my money back. The next day my headboard came in and since I returned the bed that matched the headboard, I had no use for this headboard. I called OJCOMMERCE and told them I wanted to return. A few days later when I went to a post store, I was told that to ship the headboard back would be the same price it was that I paid for the actual piece! And to top it off, OJCOMMERCE takes 30% out of the amount you receive from a return so I would be losing even more money!! Unless you are 100% sure you are going to LOVE the item, I would NOT recommend buying through this seller!

I bought the Naomi Home Cozy pillow from Amazon last year. It was sold by OJ Commerce and the product is great. Recently I was shopping for a Ottoman and found Naomi Home brand ottoman. This time I bought it directly on their website. The item arrived in 3 days and it was east to put together. Very good shopping experience.

OJ Commerce is an awful company to purchase from. Ordered an outdoor patio set, that looked fairly nice. Took over a month to deliver. Tried to contact them and they were no help what so ever. So not only was I upset about my purchase not being delivered I found out that they added on restocking and cancellation fees that were outrageous, $600. Worthless people. Never purchase from them.

DO NOT order from this company unless you are absolutely sure you won't be returning a product. I bought a $175 piece of furniture from WalMart and this company was the "marketplace company" that processed and sent the product. When I tried to return it because I didn't like the product, I had to foot the bill for return shipping (over $80!!) AND pay a 30% restocking fee (over $50). That means my "refund" would have been $40 for something I spent over FOUR TIMES that much on, AND I had to haul this 50 lb box to the shipping center myself. Plus it's impossible to contact the company and when you do it's by email in broken sentences and unclear instructions. I WILL NEVER buy from this company again. Terrible experience. Run the other way.

Ordered an item, they refused to send me all the parts. Amazon gave me a $15 credit for $30 worth of missing parts, useless.

Quick delivery, flawless product . just as expected

TERRIBLE COMPANY! DO NOT WASTE YOUR TIME BUYING! I purchased 6 chairs, one of which was broken. The shipping box was not damaged, which tells me that the chair was broken when it was packaged! I contacted the seller, they kept sending me emails stating they needed "additional information", but only two emails actually stated what they needed, which was photos of the broken chair. I sent pictures twice, then I received an email stating that because I did not respond, they were closing the ticket! REALLY? I responded to them with 5 emails! I wish I would have read the reviews before I bought, I NEVER would have purchased anything from them! Never have I dealt with a company so terrible! I could not imagine owning a company and treating their customers like this! I am now working with Amazon on this issue, and I will be calling the company directly! All I want is 1 unbroken chair...I don't think that is too much to ask for! DO NOT BUY ANYTHING FROM THIS COMPANY!

I've been sending numerous to this company regarding damaged products I received. I attached pictures of items while packaged before they were opened and after... Still nothing but run around and now Im being told it will cost me due to their mistake... Really??? I'm not paying to ship, restock or repurchasing due to something I have no control over... Amazon should be ashamed to be a part of this.