OjcommerceReviews of ojcommerce.com

I ordered a 3 Panel Room Divider. It arrived sooner than I anticipated and was in perfect condition. It was packaged very well. I would order from OJCommerce again!

Do not purchase. They took the order, collected money, did not deliver!!! 3-wks later they cancelled, response was too bad we ran out??? Very poor customer service and not to be trusted.

Ordered a full bed with storage and is perfect! Even received early!

AWFUL AWFUL AWFUL! Don't buy anything from them! I made a mistake of buying an item from them and couldn't neither return it nor exchange it without paying 30% restocking fee. This information wasn't disclosed to me upfront. BAD CUSTOMER SERVICE!!! Not willing to work with buyers whatsoever!

Ordered 2 table lamps from them 2 separate times. Both lamps showed up in prefect condition and I felt like I received the product very quickly.

Do NOT buy from walmart.com if it involves this company. They sent me 2 desk with no hardware to put them together and both desk had huge holes in them. When I called to see if they could send me replacements they told me they were backordered for 4 months!! So I obviously had to order new desks because my employees had no where to sit. Now they won't take back their damaged goods without charging me a 20% restocking fee and shipping for two desks that weigh over 100 pounds.

Worst experience I've ever had trying to cancel an order. Made a purchase on Walmart.com through Ojcommerce, and in spite of attempting to cancel order myself (which the website did not allow) on same day of purchase, they shipped the items to me anyway! Walmart.com did their best also to reach out to Oj Commerce, and they still disregarded the cancellation! When they ignored all requests to cancel, I phoned Fedex hotline to schedule pickup to return to sender, and they informed me that OJ Commerce told them not to return the items. Fedex informed me also that I would have to pay approximately $500.00 to ship them back without OJ Commerce providing their shipping account number. I phoned Walmart credit card company, and they put the $292.00 that was charged to my card in dispute. Then I again called Walmart.com and they agreed to remove the charge from my account after I explained all my efforts, and days involved in trying to cancel, as well as return these items. When I asked what I should do with these boxes, they said I could keep them or dispose of them. I would never purchase any item coming from OJ Commerce again!! Total shopping nightmare!

Very sorry to find myself having to agree with others regarding OJCommerce one-star bad reviews. I would never again purchase anything from them or recommend them to anyone. In my case, they misrepresent the appearance of the merchandise on their website. I was literally shocked to see that the color of the item they shipped to me was completely different than what they displayed on their website. I wrote detailed letters and sent photo evidence to them, and spoke with their customer service over the phone. Only one customer service individual did her best to help resolve the issue, but to no avail. Their management ignored the facts of my letter and evidence. I was forced to take-up the issue with the corporate company where they place their advertisements, and thankfully they resolved the problem. If you ever decide to purchase anything from this company, first write to them about your item and get a written confirmation that what they ship to you will be exactly as displayed on their webside and of the quality they state. And in writing, make sure they will take back the item and give a "full refund" with absolutely "no restocking penalties" and provide you with a "prepaid shipping label" on the returned merchandise. Otherwise, THINK TWICE about making the puchase