OjcommerceReviews of ojcommerce.com

I started ordering a rake from what I thought was Wal-mart last winter. I had no idea I was NOT dealing with Wal-mart. Wal-mart canceled my order, saying it was not available. I contacted them and they said it did not come from them instead it was from OJCommerce and I would have to take the matter up with them. OJC told me it was out of stock and call back in a month, which I did. Then they told me the next time, as they instructed, the same story. Now today they said to call them after the first week and June and they should have it. I am through with ordering from Wal-mart! The tree dies from the top down and it is obvious that this is the case here. Unless you have no options, avoid Wal-mart AND never purposely buy anything form OJCommerce. I do not know how; however, there is a scam going on.

-Nonexistent customer service. -awful return policy -no cancellations once they "print a shipping label" even though item days from shipping. -They charged $300 more on Walmart site than their own and wouldn't honor their lower price. -Walmart couldn't get them to accept the cancellation so they told the shipper to return the item to the sofa to the manufacturer's warehouse and ate the cost. -American Express and Walmart are investigating this scam operation. -DON'T BUY FROM THEM!!!

I bought a futon from eBay and the rear legs fell off!!!!!!!! I gave been trying to send it back.I need a container to ship it back. HELP!!!!!!!!¡!!!!!!!!!!!!!!m!mm

I ordered a futon on walmart.com website didn't realize it was a merchant and not walmart. The futon is unstable the legs aren't lining up and I had to buy the items it was suppose to come with. Contacted this company they sent me a replacement and not to my surprise the same damn issue I requested a refund and I have not received it reached out and no response. This is a scam company and walmart needs to end their contract and dealings with them entirely.

Purchased a mirror from this merchant via Amazon. Mirror arrived broken in 100 pieces. Immediately initiated refund request and was stonewalled. No reason given for denial of refund request. I also would have accepted a replacement. Do not do business with this merchant.

I ordered a $64 humidifier from Walmart.com thinking I was buying from WALMART with their excellent service and easy to return policy. So when I tried to return this product unopened to my Walmart store they informed me they could not give me a refund because I had bought it from the Walmart Marketplace online. Nowhere online did it give this information and policies or I never would have ordered it. Not only does Ojcommerce charge a whopping restocking fee of 50%, I had to pay for shipping it back....which as it turned out would cost me $85 dollars from VA to Oregon. I will never order anything from Ojcommerce and warn others every way possible to BEWARE! UPDATE...Just learned that wonderful Walmart is sending me a refund for the product even though it is not their problem. I love Walmart.

If you are thinking of buying an item from OJCommerce do yourself a favor & dont do it! Terrible company & customer service. They sent me a cat condo in the wrong colored ordered & it was damaged. They refused to send an accurate color ordered undamaged or accept a return. Instead they offered me a 15% discount to keep as is, which i didnt accept & they didnt care. They offered no other resolution. Supervisor nor manager would speak with me & I had to dispute the charge with my credit card company in the end. This was purchased through Walmart & OJCommerce was the seller. Walmart would not help & said I had to deal with the seller. OJCOMMERCE also has ALOT of complaints with BBB you should look into them & be aware.

OJ Commerce sold me faulty furniture. They refused to even discuss the condition, problems, or defects of the purchase. They refused to discuss an exchange, return, or replacement parts. Avoid them at all costs. I quietly told them I would do so in the future and they acted as if this type of reaction is common. This company should go away as it does not provide a service of value.