Damien K.
It's a scam
It's a scam , be careful if you purchase this product as they will take money from your credit card and send you unwanted product. They took $178au from my account . I email and they told me to return the product and they will refund me . It's been six weeks since the product was received by them and still nothing . Plus the mask is a ball of shit . To respond today is 19 August 2026 and still I have no refund. It's been well over two months ,how many times do I have to reach out? Do I have to keep chasing it? I've emailed Christine and she is chasing it up she is saying that they cannot verify my return even though I it was sent registered post with a tracking number and delivered. You guys received the tracking number when I sent it so you should know that it has been delivered. If you cannot run a simple thing. How can you be trusted with anything else, please return my money straight away.
Response from OfficialquasiAug 7, 2026
Hi there, we're sorry to hear about this experience. We understand your frustration, especially having returned the product six weeks ago without receiving your refund. That is not acceptable. We want to get this resolved for you right away. Please reach out to us at [email protected] and we will make sure your refund is tracked down and processed. Warm regards, The Quasi Team



