OfficialquasiReviews of officialquasi.com

Response from OfficialquasiAug 22, 2026

Hi there, we're so sorry about this. Having your order delivered to the wrong state entirely is unacceptable, and not hearing back after several emails makes it even more frustrating. We want to get this resolved for you. Please reach out to us at [email protected] and we will make sure you hear back and that this is taken care of. Warm regards, The Quasi Team

Response from OfficialquasiAug 22, 2026

Hi there, we're sorry about this experience. Not being able to cancel through your account and not hearing back by email is frustrating, and we understand. We want to make sure your subscription is cancelled and resolved. Please try us again at [email protected] and we will make sure you get a response. Warm regards, The Quasi Team

Response from OfficialquasiAug 22, 2026

Kristie, we're sorry about this experience. We understand how frustrating unexpected charges are. We want to make sure your subscription is cancelled and this is resolved for you. Please reach out to us at [email protected] and we'll get it taken care of. Warm regards, The Quasi Team

Response from OfficialquasiAug 22, 2026

Hi there, we're sorry to hear this. We want to get your cancellation and return sorted for you. Please reach out to us at [email protected] and we'll make sure it's handled. Warm regards, The Quasi Team

Response from OfficialquasiAug 22, 2026

Hi there, we're sorry to hear about this. If your order shows as delivered but you haven't received it, we want to look into that right away. Our products are formulated in Korea, not China, and we take any concerns about authenticity seriously. Please reach out to us at [email protected] with your order number and we'll work to get this resolved for you. Warm regards, The Quasi Team

Response from OfficialquasiAug 22, 2026

Hi there, we're sorry about this. Paying for a product and having no tracking information or updates is not acceptable. We want to find your order and get this resolved. Please reach out to us at [email protected] with your order number and we will look into it right away. Warm regards, The Quasi Team

Response from OfficialquasiAug 22, 2026

Hi there, we take this very seriously. All of our products are formulated in Korea and shipped from our US fulfillment center. If what you received had different packaging and a different ingredient list, we want to investigate that. Could you please email us at [email protected] with photos of the product and packaging you received along with your order number? If your purchase was made through any website other than officialquasi.com or our authorized Amazon store under "Official Quasi," the product may not be authentic. We're sorry about the frustration with customer service responses and we understand why you went through your credit card company. Warm regards, The Quasi Team

Response from OfficialquasiAug 17, 2026

Hi there, we're sorry to hear about this experience. We understand your frustration and we'd like to look into what happened with your order. Please reach out to us at [email protected] and we will make sure someone follows up with you. Warm regards, The Quasi Team