Camilla F.
Misleading marketing
I ordered masks from the company and part of my motivation for buying was their money back guaranteed advertised… However, when I went to return them, they do charge a restocking fee and make you pay for shipping. They were responsive in my request for return, however feel like they aren’t being transparent and using integrity in their marketing. Additionally, the 30 day moneyback guarantee is only if you have not used them so you couldn’t use a product, recognize it’s not a good fit for your skin, and return it. For someone that has sensitive skin and is taking a risk whenever buying products, the integrity of the return process is very important to me. I will not be ordering from this company again.



