Debra D.
Definitely a scam company
Definitely a scam company. They start auto shipping monthly orders if you order anything.
Officialquasi is listed under Salons & Clinics.
Officialquasi (officialquasi.com) has 490 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Debra D.
Definitely a scam company. They start auto shipping monthly orders if you order anything.
CW
Public service announcement 🚨 If you’re thinking about buying those “so called amazing” masks from Quasi… don’t. Unless you also want a surprise subscription you never asked for and a company that apparently thinks “cancel” means “ship it anyway and charge her card again.” 🙃 I requested cancellation. They still sent the product. I asked to return it. Suddenly prepaid return labels don’t exist anymore. Funny how that works when it’s your money and their mistake. So yeah… lesson learned. I won’t order from them again, and if you value your wallet and your sanity, you might want to think twice too. Buyer beware. 💸🚩 filing with the BBB to get this fraud company put out of business for its shady business practices. The masks are cheap and the benefits are subpar. I will never order again and I am not doing a dispute with my bank currently for fraud.
Donna
Very bad reaction to my skin, not realising it’s a monthly commitment. No warning that payment will be coming out. I msg straight away, and they couldn’t cancel, had plenty of time to cancel order. No have to wait until received, then offer a 20% refund and I keep… they react to my skin, why would I want it to keep it… will only give a 80% refund and I have to pay for shipping back overseas!!! SCAM COMPANY and dodgy product! DO NOT BUY!!
Nikki H.
SCAMMMMM!!!! I ordered 2 pks of masks and they charged me for a second order I never placed for an additional 9 pkgs of masks, which cost me another $251! I have contacted customer svc and they are not helping me at all. Also, the product is crap.
Gretchen S.
These are awful and beware this is a subscription that they don’t tell you in advance. It’s impossible to cancel. They should be reported to the BBB.
Bree M.
Absolute scam, don’t purchase from them, useless products, long wait times, ridiculous returns policy and cold and horrible customer service. They lock you in to a subscription and make it near impossible to cancel AVoid!!!
Kristina P.
I would give it a 0 if I could. I ordered 2 Collagen night wrapping mask 8 days ago and it still has not even shipped. I tried to cancel the order the very first day I got it there’s no phone number and I left emails and they’re giving me the runaround saying that it’s already processed and I got no package yet! They will not cancle the products and there is not a legit phone number to get a hold of anyone! What do I do now?
Isabella D.
Don't buy this product or purchase from this company. I ordered once, they sent and billed me twice. After emailing more times than I care to count, they finally allowed me to return the product. When I returned the product, they stated they would issue my refund within 10 business days. Twelve business days later they STILL HAVE NOT ISSUED A REFUND. So they have billed me twice for $288 total, have the returned product in their possession and I am out money and product. They give me the same round around every email response by saying - they need to escalate it to upper management and I need to be patient. There is no phone number to call to speak to someone and they are now ignoring my emails altogether. DO YOURSELF A FAVOR, DON'T BUY FROM THESE SCAMMERS!!!!!