HELLOReviews of officialhello.com

Scam company selling crappy underwear. Pretty much glorified whitey tighties advertised at over 40 dollars a pair when they aren't on sale. Pretty sure theyre always on sale so you think youre getting a deal but they suck.

What I received was not as expected based on the descriptions on the website. I'm not happy with the quality and comfort, I have emailed 3 times to do a return and have had no response. The Customer Service phone number on the website is a non-working number in Wyoming.

Ordered 3 products, different styles to see them in person and choose whether to keep them or not. Have been reaching out for over a month to return or exchange 2 of the items and cannot reach anyone through their contact number or support email that they provide on their website. I've used the contact form on their website multiple times. I've seen that others are experiencing the same contact issue, with some able to reach someone but the company not following through on a resolution. I'm worried this is a scam company now and I'll have to revert to try to get the charges reversed on my credit card as a last measure. I would advise not ordering from this company.

This is the worst website I've ever purchased. Clothes from my $60 order turned into $200 I contact customer service to ask why My order, took customer service to get a reply back. I simply just asked for a refund. My bank card's been charged with no refund. The customer service does not reply or answer any calls or emails. I'll be contacting my bank to get my money back. Stay away from this website at all cost

Very corrupt company. Do not trust this company. Under no circumstances can you return an item. The material is not good and cheaply made. Sizes run too big. Know that if you buy something from them you cannot return it no matter what

Order 3 brief underwear and when received, the quality of it was horrendous. Never have I ever, received a piece of underwear made in such poorly design and fit. Basically when tried on since the underwar does not follow male anatomy, instead of feeling you have a brief on, you feel you have a skirt on. The back of it has no contour to follow the behind anatomy and hangs out like a rag loose, like a skirt. I asked for a refund and according to the pictures I sent back of the underwears, the response left me speechless. This was their response: "Thank you for sending the photos. Upon reviewing them, we can confirm that the underwear is normal and has no defects. We apologize for any confusion—our underwear is handmade, which is why the stitching and shape may look slightly different from machine-made items. This is part of the unique quality of our products." That is an insult to a person's intelligence, you know when you open a new underwear, even without trying it that it looks like one. Back of thes briefs was not even, so unless you have one smaller buttock than the other, this underwar will surely fail for you. Basically when you try them on, it feels like 2 pieces of rags, stitch together, there is no confusion here for anyone, if it is sold as a brief for men, it should feel like a brief made for a man, not like a hanging loose back, like a skirt. Besides the fact that there is no front support either. Since the underwear is made poorly, then no part of it will fit your anatomy. This is not a complain on apperance or fit preference. This is a bad design, executed even more poorly, therefore do not waste your money as if I had known the refund policy, I would have never purchased them in the first place. Out of money and nothing to show for. If I was able to give a Zero for a review, I would have.

Un site qui ne fait que de l'importation chinoise (colis envoyé directement de Chine.) Piètre qualité des boxers. Des couleurs qui ne correspondent pas au photos. Un produit défectueux à la livraison. Quant à la coupe et aux tailles, il faut être indulgent. Et pour finir impossible de se faire rembourser... Fuyez !

Don’t be fooled. These come from China by ship and take weeks to get here. You can’t return them even unused so better pick just right. These being from Sheridan Wyoming is a total rouse.