Jennifer C.
Bad experience so far
I have tried various ways to contact them to simply tell me status of my order. I ordered on 12/14/23. Now I read these reviews. They already have payment of 88$. I will be reporting to FTC tomorrow Update: I did call FTC. a report was filed. Eventually I received the Tshirts. The problem with this company is communication. Tshirts are fine. And remember the FTC is all about consumer relations. Bad communication making people worry is part of that.
Response from Official Band ShirtsDec 22, 2023
Hi Jennifer, Thank you for reaching out and for your recent purchase from Official Band Shirts! We understand that you're eager to receive your order and we want to assure you that we're working diligently to get it to you as soon as possible. As mentioned on the item pages, these designs require 5-10 business days for processing prior to shipping. As they are sourced directly from the artists' official merchandise manufacturers. Based on your order date, they will be shipping shortly. Our system shows that your order is currently being processed for fulfillment. Once it leaves our facility, we will provide you with tracking details so you can keep an eye on its progress. If you have any further questions or concerns please don't hesitate to reach out. We're here to assist you. Thank you again for choosing Official Band Shirts! We hope you enjoy your order! Best regards, Lauren