Derrick M. Thompson J.
Company does not deliver.
I ordered a shirt over 3 weeks ago. The shirt still hasn’t come. Given such a long delay, I reached out to customer service and they sent me the tracking number (which I already had) and let me know they don’t really care (mail can be slow). I guess I was expecting actual customer service or empathy.
Response from Official Band ShirtsMar 25, 2025
Hi Derrick, Thank you for your purchase from Official Band Shirts! We're very sorry to hear of the shipping issue you faced with your order. Tracking for your purchase is showing a delay within the postal system at the Indianapolis USPS sort facility. This has since cleared and tracking is showing your package has been delivered at your provided shipping address. If there is ever an issue please don't hesitate to reach out to our support team. We will always work to fix the situation immediately. Thank you! Enjoy your Bruce Lee and Bob Marley t-shirts! Lauren Official Band Shirts

