Office DepotReviews of officedepot.com

promociones que no existen, servicio al cliente pesimo,

I ordered next day delivery. Not only did the delivery not come, but I didn't receive notice of the delay. I checked online and my order was going to arrive in a week. I contacted the help center and explained the problem. They promised the order would be expedited and arrive by Monday, 3/18/24. It did not. Again I didn't receive any notification. The order finally arrived but I will not be using Office Depot again.

PESIMO SERVICIO, REALICE UN PAGO EN LINEA Y ESTA ES LA FECHA NO ME HACEN LA DEVOLUCION, SE ANUNCIAN CON PRODUCTOS QUE NO LOS TIENEN, TE HACEN PAGAR Y NO TE LO ENVIAN

Pésimo servicio del personal; nefasto tacto con el cliente.

We purchased a 2 drawer metal file cabinet for $259 online & picked it up curbside 2 days ago at your Gainesville, FL store. When we got it home, we took the packaging off (cardboard top & sides with plastic wrap all over it - not a box). We found the file cabinet was damaged & the drawers wouldn’t open. We finally got the bottom drawer opened but then it didn’t want to close. In other words, it’s not made well at all. We tried to return it today & because we don’t have the cardboard pieces & plastic wrap it was wrapped in, they’re telling us we can’t return it!😡. Is this what Office Depot calls good customer service?! I have the original paperwork & it’s only been 2 days since I purchased it & they won’t let me return it! I will be calling the corporate office to talk to someone regarding this, I will never purchase another item from Office Depot.

I ordered a Prop 65 item and wasn't told until it was going to be delivered. I've been waiting on the line for 50 minutes to stop the delivery. I'm a senior and I don't want to have to return this item. So unprofessional. I will NEVER order from Office Depot again

i purchased a SanDisk External drive 13 months ago from Office Depot. the drive stopped working 1 month ago, brought my computer into a repair shop i use, was told there is a class action lawsuit against SanDisk. this problem started May 2023. all my saved data was gone. SanDisk would have replaced it but i didn't want a defective product. so, i called Office Depot. although they were just the middle man & it was 13 months after purchase, they refunded my money and i bought a Samsung External Drive from them. i appreciated their understanding of my problem and they took great care of me as a customer.

Received my invitation order with NO envelopes. Online order for printing all screwed up. Can't accept coupons due to they signed me up for a SCAM program that I did not apply for. Unable to order in person. Same day delivery items are noted as 5 additional days for pickup when asked for payment info. Store manager in Palm Beach Gardens, FL not able to help and blames backlog and their computer system.