Carolyn
professional
professional, friendly staff
Response from Office AllyFeb 26, 2026
Carolyn, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product.

Healthcare Solutions for Accelerating Reimbursement & Maximizing RevenueSimplify Claims ReimbursementLeverage our All-Payer clearinghouse >Verify insurance eligibility prior to intakeFix errors before submissionSubmit claims to any payerSee real-time status of claimsSupport Payer-Provider RelationsAccess Payer Gateway solutions >Reduce rejections with custom rules and editsAssistance with claim routingHosted Payer data solutionsBoost Revenue RecoveryReduce bad debt and maximize claims reimbursement >Find known and unknown billable insuranceReview Medicare encounters for underpaymentsRespond to audits and appeal denialsIdentify and enroll patients into Medicaid and financial assistanceEnable Value-Based CareSupport enhanced quality of careMonitor patient rostersAddress and close gaps in careSecurely exchange clinical dataEfficiently Run Your PracticeRun small- and medium-size practicesOffer appointments and schedulingManage clinical documentationElectronically order and prescribeSupport payments and accounting
Office Ally (officeally.com) has 196 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Carolyn
professional, friendly staff
Response from Office AllyFeb 26, 2026
Carolyn, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product.
Deri
I appreciate how Office Ally has streamlined the submission of claims to insurance companies for my counseling practice. I love how quickly they will respond to questions, giving me guidance when necessary.
Response from Office AllyFeb 26, 2026
Deri, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product.
Rikki G.
easy to use very good
Response from Office AllyFeb 26, 2026
Rikki, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product.
Adair D.
very annoing this thing pops up until I write something unable to access software I pay for monthly
Response from Office AllyFeb 26, 2026
Adair, we sincerely apologize for the login disruption. A recently deployed optional review prompt did not display as expected and accidentally affected the login experience for some users. This issue has now been corrected. We appreciate your feedback and regret the frustration this caused. If you continue to experience any issues, please contact us at https://cms.officeally.com/contact-support so we can assist you promptly.
victor T.
Easy to navigate and accuracy for submitting electronic claims
Response from Office AllyFeb 20, 2026
Victor, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product.
HH
Love office ally! My only request is to be able to run multiple charges and payments on 1 sheet of paper.
Response from Office AllyFeb 19, 2026
Thank you for the update to your review and thank you for being a valued customer. We value your feedback as we continue to invest in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings.
BSmith
I’ve used the software for five years. There are some things that could use an upgrade and things that become more user-friendly with experience. The price is very affordable and it offers every feature needed to run a practice. Anytime I have reached out to support they have been helpful.
Response from Office AllyFeb 19, 2026
Thank you for the update to your review and thank you for being a valued customer. We value your feedback as we continue to invest in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings.
Randall A. Ramirez, LCSW, L.
I have been an Office Ally user since 2011 and have always found the platform to be adaptive, intuitive, and up-to-date on insurance verifications. Billing options and progress note formatting are good! Overall, I recommend the platform above Therapy Notes!
Response from Office AllyFeb 17, 2026
Randall, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product.