Office AllyHealthcare Solutions for Accelerating Reimbursement & Maximizing RevenueSimplify Claims ReimbursementLeverage our All-Payer clearinghouse >Verify insurance eligibility prior to intakeFix errors before submissionSubmit claims to any payerSee real-time status of claimsSupport Payer-Provider RelationsAccess Payer Gateway solutions >Reduce rejections with custom rules and editsAssistance with claim routingHosted Payer data solutionsBoost Revenue RecoveryReduce bad debt and maximize claims reimbursement >Find known and unknown billable insuranceReview Medicare encounters for underpaymentsRespond to audits and appeal denialsIdentify and enroll patients into Medicaid and financial assistanceEnable Value-Based CareSupport enhanced quality of careMonitor patient rostersAddress and close gaps in careSecurely exchange clinical dataEfficiently Run Your PracticeRun small- and medium-size practicesOffer appointments and schedulingManage clinical documentationElectronically order and prescribeSupport payments and accounting
Office Ally (officeally.com) has 196 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Alberto B.
This is a solid, well programmed EHR site with billing.
Response from Office AllySep 15, 2026
Alberto, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product.
Unhappy C.
Yes, easy to use. However, don't try to make a change to your intake forms! It took SEVEN MONTHS to get them to move a few thing around on my intake form, then they changed the name format (instead of doing a .2) and then I was told I would have to start over if I wanted the name changed. The individual reps are very nice, but I was thwarted in talking to anyone over a level 1 floor supervisor who wasn't even on the Intake Form team. And their ticket system is STUPID since it doesn't tell you what you were requesting in the return ticket. Also, kind of deaf to any product feedback - like they need to do some kind of patient recall since all the necessary information is already in the system, it just needs to be accessed in a usable way - Like have Reminder Mate send an annual text reminder...
Response from Office AllySep 9, 2026
We are sorry to hear that you haven't had a positive experience with Office Ally solutions. We value your feedback as we continue to invest in enhancing the features and functionality of our products, as well as improving our service offerings. We would like to reach out and help resolve these issues. However, we're unable to locate your contact information based on the details provided in this review. Please provide additional information (e.g., company name, account name, etc.) so that we can work toward a resolution.
Janet
I get good, consistent performance on the site. If I run into a problem a quick call always gets resolved with customer service.
Response from Office AllySep 8, 2026
Janet, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product.
Rosanne B.
I am now semi Retired and Bill Medicare only five times a month using office ally yet I’m charged the $45 fee regardless of how many times I bill. I don’t believe this is a fair assessment or policy.
Response from Office AllyAug 25, 2026
Rosanne, thank you for your review and thank you for being a valued customer. We value your feedback as we continue to invest in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings.
Graham K.
Reliable processing
Response from Office AllyAug 25, 2026
Graham, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product.
Dvid
Usually it works fine but for the past few days I haven't been able to log in.
Response from Office AllyAug 24, 2026
Thank you for the review and thank you for being a valued customer. Please reach out to our support team at https://cms.officeally.com/contact-support so that we can get you logged in.
CHRIS
Ease of access, Support, and pricing are excellent
Response from Office AllyAug 24, 2026
Chris, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product.
Nancy T.
did not help out with disenrolling insurance companies
Response from Office AllyAug 24, 2026
Nancy, thank you for the review. We value your feedback as we continue to invest in strengthening the features and functionality of our products and continue to focus on upgrading our service offerings.
