OEDROReviews of oedro.com

Bought Running boards and Tonneau cover for my RAM Truck price,value and quality were excellent delivered on time

Horrible company, they shipped the wrong bed cover, waited 2 weeks for the return label. I shipped it back and they acknowledged it was received then said they would charging me 20% restocking fee. It’s been over 4 weeks now and I have received nothing from them. They took me for $612 dollars and won’t respond at all.

I would not even give them a star. I have a hole one of the tubes and they do not stand by their product. I installed the steps in January 2025 and by February 2026 a hole has opened on the bottom of the tube. I reached out to their support and they said you are outside your warranty period. They do not stand by their poor quality and these are advertised to be made for the toughest road conditions. They are not a quality step and I would never purchase anything from this company as they are very dishonest and do not stand behind their products.

Terrible company and Terrible customer service.

Purchased and installed a set of running boards in late December 2025. The 💨 ng boards had a couple of dents and the company offered a partial refund which I thought was fair. February 2026 these running boards have paint coming off. I wood not recommend these. Quality of these running boards is very poor.

OEDRO is a great company stands by there product. Had a issue with rubber being sliced. They were quick to say they would fix the problem. But after looking and watching YouTube video. Found out that rubber pieces were their for shipping as to not bend hinges. Removed rubber and Truck Cover fits better now. Their was no instruction that said remove rubber before installing. Everything is good now, I am a happy camper.

I would give zero stars if I could. Purchased running boards and rust started after just one Wisconsin winter. This year is second winter and rust has exploded all over. These should never be sold where there is significant amount of winter weather. I will scrap this garbage this spring and never purchase anything from this company again.

Absolutely the worst customer service I've ever had. It would be more accurate to state that this company has no customer service at all. I ordered running boards for my truck, but I ordered the wrong size. I admit it - my fault. But I've been trying to communicate with them for days now, and all I get is vague, non-specific emails, clearly designed to make any return so difficult that customers eventually give up and leave them alone. All inquiries or questions must be submitted by email. It takes at least 24 hours, often longer, before you receive any response. Today I tried calling them, and I was told that since my initial contact with them had been by email, they couldn't help me over the phone! To add insult to injury, their last email mentioned a 20% restocking fee. I was not advised of any restocking fee before my purchase. I don't have the time or patience to play their email games any more - I'm done.