Gary
Designers in training not professionals
I found Octalogo via a Google search, and just happened to click on the chat window to see what they were about. I was looking for a team logo for my son's motocross. The person on the other end of the chat was great and seemed to get the concept that I had in my head. He ended up calling me and after about a 30 min conversation, i ended up hiring them for a new logo and website for the tune of $1197.00. He insured me that my full satisfaction was guaranteed, and at any point I could get a refund. I will say I was pretty excited after speaking with him, and was looking forward to the initial designs. I run the marketing for multiple companies and have always used Taste of Ink for our marks and design, but I couldn't afford them for this project. When the first set of proofs came through i will say that I literally laughed out loud and could not believe what i was seeing. The logos looked like a beginner art class in Jr high. After rounds and rounds of new proofs and the process being escalated to 3 different design teams, I actually think they got worse, not better. Since i've done and been involved in many logo design processes, i was very clear on what I was looking for. At one point i sent them my corporate logo and said, NOT this logo but with this aggressive style. The next set of proofs came back with MY corporate logo with some text around it. I could go on for ever about the poor design service of Octalogo, but it would only bore you. After I made my decision to fire them, it has been weeks of me constantly bugging them for my refund. Every time I they say they have escalated it or some other excuse. I finally threatened to start putting reviews out there about how awful they are if I didn't get my refund in 48 hours. Well it has been 48 hours and I still don't have my refund. Run away as fast as you can from Octalogo, there are much better designers out there. These guys are a scam job in my opinion and have zero actual talent.




