OctalogoReviews of octalogo.com

The logo was nice and I was very satisfied with the graphic art. Getting the logo to me was difficult and they were kind of pushy for the website design and other services. Once I am ready to, I will likely return t them for copywriting.

I had good communication from the start and they stuck to their 24 hour turnaround. The logo brief wasn't entirely followed, but altered to show share something symbolic to what I wanted. The logo as a result was very basic and therefore will be used for my letter headed business paper. I don't have anything bad to say except that they could have been more creative for the logo design. However it will be put to use in some capacity just not for my website. I won't be going through them with my website as read reviews prior and did my research to work with a local company.

Since I designed the logo myself (hand drawn) and I was extremely detailed on what I was looking for, it was very frustrating to receive logos back that left out specific details. Octalogo did end up doing one extra revision, than what I paid for, to get it right, so I am happy about that. Overall, I like the logo and feel that it represents what my company stands for.

Initial engagement with online chat good, signed up for logo creation. was amazed the company turned out three initial concepts in 2 working days (brilliant). After a few emails from my side over a 10 day period to try to understand the next steps, Octalogo provided no respond. A little frustrating as communication on what the next steps are is key: I decided to go back to the live chat; which was answered quickly and I knew then the next steps. Overall experience was good, but Octalogo just need to ensure visibility to client of what the next stage and timelines are. :0) I would recommend them however

To be honest, when I was first sold the Octalogo service I was excited - I bought the professional package at a discount, but then I found some reviews that scared me. People not getting refunds, people not getting designs, poor communication, scam like behavior. So I tried to get a refund and honestly wouldn't have gotten it. The email communication service was pretty much void - I even chatted with them on the chat client and they said my refund would be processed - but I was doubtful. I didn't get an email confirmation, any communication - at all! I had already used teamwork to relay my desires, and gave them a design I did. I'm an artist, but with no experience on logo design - I was completely stuck. When I received my initial designs I was relieved because I was afraid I wouldn't get anything at all. I didn't email them to cancel my refund, and by Wednesday of course it didn't hit my account like they said it would. Knowing that I wouldn't get a refund, I decided to go with the service. The logos themselves had all taken the one image I drew and used it, even though I was hoping to see some different variations. Worst yet, I could tell only one logo designer actually read what my company did (sewing and crafts, my colors being gold and yellow) - I got some VERY masculine weird ones that were corporation/gym like, red and grey, etc. After readjusting my expectations, there were actually two I liked. They were simple, but, at the same time they broke me out of the box I was stuck in. Even as an artist I wouldn't have thought of the way they did the logos. I asked for a couple revisions, and while minimal, I think I've got something I can use, or at least work with. The communication was there on Teamwork, but it felt distant. I would say something, and things would happen, but I never felt as if they truly understood what my business was or what I wanted, no matter how clear I was about it. OVERALL - I did get a finally design I'm content with. It took about two-three weeks. Without my contribution in my own design though I doubt that I would have gotten anything satisfactory. I would recommend Octalogo if you're looking for new fresh ideas with something you already have, and have money to spend. I wouldn't recommend getting a package past the first three, as I doubt service would improve and I also question the reliability of getting your money back. Overall it was a very ambiguous experience that I can't say was a total scam. Engage at your own risk and keep expectations low. Recommendations to Octalogo >I would recommend that this service give people refunds if they want them. Holding money hostage is a sure way to see your business spiral downward faster than you started. >Improve communication please, and actually read what the business is about before you design the logos.