Oceanic Teak FurnitureReviews of oceanicteakfurniture.com

This is an update to my first review: The furniture arrived as promised on time and was overall good quality and in good condition. However, half of the nuts and washers were missing, so I could not put the table together. I emailed them about it, they apologized for it being missing, and said they would expeditiously send me the rest of the nuts and washers. Though it took them time to resolve the issue they eventually did resolve it and send me the right amount of nuts and washers. I had since stained the table and chairs with a natural stain that I recommend as it is food grad safe "XTREME GARDEN BOX SEALER" which seals the wood. It came out beautiful. I changed my score to 4 because the overall result was good and the product was sent on time, so overlooking the minor aggravation, this company does a good job.

Delivery was good. Everything included and nothing broken. My issue is the table I bought in 2021 is getting a nasty splinter and I do maintain it I find the chairs comfortable.

There were a few bumps in the road with my order but the team at Oceanic Teak were first class. Their customer service has been excellent. I ordered a 5 seater Laguna Deep Seat set. It was delayed on the ship from Java but the team kept me up to date about this with regular emails. Unfortunately the wrong cushions were sent but again the customer service team have gone out of their way to provide a solution. I'm very happy with the quality of the furniture. It looks beautiful. I'm only knocking off a star for the issue with the cushions else it would have been 5 stars. I would definitely recommend this company, it's one of the few that cares about it's customers!

We are really happy with the table and chairs and will likely order more furniture from you for the spring. Only disappointment was we were missing a nut and it took about 10 days to get a response - once we got the response the nut came and everything is fixed now. Thanks.

The table was beautiful, and delivery was on time. We were surprised to find a sizable check in one corner. When we notified them,however, they said this was normal. It would have been good to have been warned of this. There is also a chip(not a check) in another corner, but after them sending us a teak cutting board to compensate for the check, we didn't bother mentioning it to them. All in all, it's a very nice, functional table. When I sit at either of those corners, the check and the chip are just a bit distracting from the beauty.

Great table and chairs, needed different brass fittings than sent but they corrected immediately. Great communication

We received the product on time and it's beautiful. The delivery person was very courteous and helpful. We give this experience 5stars

furniture is beautiful and as advertised. It did arrive dirty and dusty; covered in saw dust.