Oceanic Teak FurnitureReviews of oceanicteakfurniture.com

Hope this helps anyone who puts a lot of stock in reviews prior to purchasing. Back in March of 2022, I purchased a full dining set with 8 chairs and an umbrella. Shippers were great, especially since it was being delivered out to California. Unfortunately, 4 months later I noticed that the arm on one of the extra chairs I had set aside was pulling away from the back rest. I emailed customer service and immediately received a response from Paul requesting photos of the problem, which I provided, and again he quickly responded with an apology and promptly placed an order to replace the damaged chair. All within a matter of hours. No further questions were asked, no resistance, nothing; I received the replacement chair a week later. Being a business owner myself I understand the importance of providing excellent customer service and regrettably, I’ve had more negative experiences in recent years than positive ones. So, when a company takes ownership and provides exceptional service, I feel obligated share that interaction and also say, thank you. I would absolutely buy from them again.

The outdoor teak dining set surpassed expectations! Sturdy and good quality. Our guests are always complimenting it.

We have had our teak furniture for 5 years and it has held up really well. We had to replace some of the screws but the company was very nice to send us some for free.

We are so happy we found Oceanic Teak table! My husband and I had just moved into our new house and were expressing our frustration at not being able to find good patio furniture anywhere while out to dinner with friends. They have an Oceanic Teak table, and referred us to the website. We ordered an 8 person table that showed up a week later (such fast shipping!) and we couldn’t be happier with it. The quality is outstanding and I know we will enjoy it for years to come. We have already referred quite a few other friends to get an Oceanic Teak table, too! Really happy we made the investment.

Excellent quality product and superb customer service and communication. Ordered the extending oval table and 8 chairs based on quick delivery promises and goods in stock. I knew I’d left it late, ordered at the weekend when I needed it by the next weekend but the initial dispatch date suggested it would arrive in time so I ordered. On checking the status on Monday, the date had slipped back a week so I emailed to request an improvement in the dates and they did! No problem at all! Also communication with the shippers was great too. All round a really impressive experience. Would recommend! 😁

Very good quality teak furniture. Order arrived within the timeframe they said it would and they kept me informed the entire time. One chair was slightly damaged and Paul from the sales team got right back to me the same day I contacted them through their website. They are sending me a replacement. Very happy with our purchase!!

Purchased two teak loungers from Oceanic Teak Furniture and loved them- design, comfort, and color. Had a couple of brass fittings which had broken. I contacted Paul at Oceanic and he sent replacements promptly and without charge. He then checked up a week later to make sure they arrived and worked. Really appreciated the great service- polite, helpful, and concerned!!! Definitely recommend them to others.

These guys are awesome and have high quality top notch outdoor furniture. Very beautiful. Customer service is also top notch. They will do anything to ensure you are happy/satisfied. Highly recommended!