Dan T.
Holes don't line up
The communication, packaging and delivery of the product was all 4 stars, however assembling the table was truly impossible without modifying the holes. Chairs came assembled, thank goodness. The table was a different story. For an assembly that should have taken no more than 30 min, took over an hour of frustration. NONE of the holes lined up and neither did the oval dowel like pieces for the bottom cross support. As a result of literally bashing the pieces with a mallet to make them line up, I now have an $2000 table with splintered and beaten wood for legs. Eventually it got so bad I just re-drilled the holes. The customer should not have to drill holes in a brand new teak table. If you purchase this table be prepared to drill the existing holes larger to make them line up or you will never get the screws through the holes.
Response from Oceanic Teak FurnitureMar 3, 2018
Hi Dan Sorry about that, it's a shame you din't contact us with this problem. The tables usually just slot together so easily it's literally a 5 minute job. If you look at our reviews (either in trustpilot or on the internet generally) you will see that we always deal with issues quickly and efficiently. I cannot find an order in your name and there is no reference number in your review but if you want to email us some photos of the issues there may still be something that we can do about it? Regards Paul



