At OAK JURI, we believe that true luxury lies not in the price tag but in the craftsmanship and beauty of each piece. Our collection of earrings, necklaces, rings, and more is designed to bring timeless sophistication into your life without compromising your budget.
Oakjuri (oakjuri.com) has 358 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
oakjuri.com
Website
oakjuri.com
Category
Accessories
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 18% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
The jewelry is so beautiful! The pieces have become a part of my everyday jewelry that I wear. I haven’t had any tarnishing and they feel heavy (high end). Not flimsy at all. Shipping and packaging was also 10/10. I will forever be shopping at OAKJURI!
KA
Kayla
I had a great experience!
I had a great experience! After I placed my order, they reached out and sent me videos of my jewelry to make sure they were the correct ones and that they were up to quality standards. I received the products in about 2 weeks which I was very impressed with. All in all it was a great experience.
AB
Alyssa B.
Couldn’t be happier with my pieces
Truly excellent quality. The pieces arrived exactly as expected, and so far there’s been no tarnishing at all. The packaging was also perfect and thoughtfully done. You can really feel the difference in quality with these pieces, so I love mine!
KM
Kayly M.
Horrible customer service
Their pieces are nice but their customer service is horrendous. They market that their WhatsApp is quick but since March 3 I have yet to hear a reply. Their email takes 5 business days average. I tried to get a refund for a bracelet that had a broken clasp and they took two weeks to reply and then asked for a video then another week to reply with “just add a bit of force to move it back”. Do they think I’m stupid for not trying that. Horrible horrible customer service.
Response from OakjuriApr 8, 2026
Hi there,
We’re truly sorry to hear about your negative experience, and we sincerely apologize for the delays and frustration you’ve faced.
We understand how important it is to receive timely responses, especially when dealing with issues regarding defective items. The time it took for us to get back to you is certainly not reflective of the service we aim to provide, and we apologize for that.
Regarding your bracelet with the broken clasp, we understand how disappointing that must have been. Our team typically requests a video in such cases to assess the issue more thoroughly, but we completely understand that this can be inconvenient, especially if the issue seemed obvious.
We appreciate your feedback and will continue to work on improving our response times and customer service processes. If you would like, please reach out to us at [email protected]
with your order details, and we will do everything we can to ensure you are properly taken care of.
Thank you for bringing this to our attention. We hope to have the opportunity to resolve this to your satisfaction.
Kind regards,
Gorchic Team
AC
Alison C.
Loved these pieces!
These pieces were so stunning! They delivered quickly, were in nice packaging, and the gold is still looking perfect after 6 months and constant wear (no tarnishing).
SS
Samantha S.
Throughout my experience working with…
Throughout my experience working with Oakjuri they have been nothing but responsive, respectful and very accommodating! The customer service is very responsive and makes sure to answer all of your questions and needs. The items I received were all boxed so nicely and in the best condition. I wear my pieces everyday and they are still in such good condition. I would say overall great time working with them and I will be back!
AN
Anhelina
I’m very satisfied with my experience
I’m very satisfied with my experience. The ordering process was smooth, delivery was on time, and the packaging felt premium.
The jewelry looks beautiful and matches the photos perfectly. Great quality, I would definitely recommend this brand!
AR
Anne R.
No response if items is broken
I ordered a necklace and it came in broken. When I tried emailing them they asked for a picture of the item, to which I sent. It’s been now 2 weeks and I haven’t heard from them since.
Response from OakjuriApr 7, 2026
Hi dear,
Thank you for your review, and we sincerely apologize for the issue with your necklace. We understand your frustration, and we're sorry for the delay in our response.
To ensure a faster resolution, please reach out directly to our customer service team at [email protected], and we will prioritize your case. We promise to resolve this as quickly as possible.
As part of our commitment to quality, if your necklace arrived broken and it falls within our return and exchange policy period, we will be happy to send you a replacement at no additional cost. We truly value your business and want to make sure you’re completely satisfied with your purchase.
Thank you for your patience, and we look forward to resolving this for you soon.
Best regards,
Service Team