An G.
I have been a customer since around…
I have been a customer since around 2016. I don’t know how many gshocks (men and women) I have ordered. Some of the orders I’ve placed are in backorder, and that was fine with me. After a month or so, I receive email regarding the shipment of the watch/watches. It is hard to keep track of what watch was being sent, their site doesn’t have an order history that makes the tracking easier. I called the online store, because I was charged 2 amounts, I received 1 email regarding the back in stock with the corresponsing amount, but the other charge I did not received a email. The person who helped me I think was having a hormonal imbalance, he doesn’t give you the chance to explain the issue he kept telling me that the charges were from the orders that was on backorder from this date and that, for $$.$$ and there were watches that have the same prices. He was so rude in my opinion. Hopefully it was just the wrong time and day, because I’m still going to order from this store. All in all it is a good store but maybe their website needs an update and also when sending out the order confirmation, it would also show a picture for reference, and order history etc.



