Clifford N.
My mistake
I made a mistake in ordering and luckily realized it just minutes placing my order. Due to the time difference I sent an email and the following day received a call from James who explained how we could solve the problem. Today I phoned James and he confirmed that he has made the change to my order and the correct item will be shipped today. What more can you ask for? James was knowledgeable, professional and empathetic.



