NVN MarineReviews of nvnmarine.com

Not even one star. The send address autofilled and order was placed on website without a prompt to input send address. I immediately sent emails giving the correct address, 6 emails were sent in the proceeding days, then I received ups notice with a tracking number. Ups had not received package. Then I received updates that they received package and will be shipped soon, all with wrong shipping address. Tried calling NVN Marine and received voice message only. I don’t think they have anyone representing them. The shipper was called Shreveport Land and Sea. I called them and they couldn’t even find NVN as a customer for shipping. UPS said they could not change the address. NVN finally sent an email said too bad, should have put correct shipping address initially. And basically have a nice day. What a shitty outfit. Out 50 bucks for a few fasteners, not a big deal, just sad that such a pathetic customer service and shitty company has a license to do business. #NVNMarine.com #NVNMarine.com reviews # NVN Marine

Terrible customer service!!! My computer auto filled in a shipping address that was not correct by accident. 10 Minutes after placing the order I tried sending email to customer support twice with the corrected address and no response. Finally found a phone number to call after the package was delivered and the employee was useless. Don't waist your money on companies that just don't care!! I should have checked there reviews

I ordered a Simrad evo mount that would not fit after measuring. I contacted them through support and phone with in a hour of my order to cancel. NEVER got a response after several attempts through phone and support. There is absolutely no customer support from this site. Avoid at all costs

Total scam. Take your money, never ship, hostile to inquiries. DO NOT WASTE YOUR TIME OR MONEY

This company is a total scam. They take your order and do not fulfill it and have very poor customer service. I reached out by e-mail several times asking about my order status. I also called the New York number. Someone with a strong accent answered and said "hello". No greeting with the name of the company, etc. It sounded like I was calling someone in their living room in another country. The person was condescending when I asked if it was in fact NVN marine. They said they would ask the warehouse and would call back. They never did. I sent a 4th e-mail and finally received a reply by someone who said it's Monday and they are busy. That's it. I'm now out $2,225, no trolling motor, and filing a complaint with the USAA credit card company and the BBB.

Check BBB.org They have an F score!!! On Oct 26, 2024 I have purchased two fenders and two hydraulic table legs. The fenders were two large for my purpose and the hydraulic legs came in damaged. The items were returned to the seller. For about four weeks we were going back and fourth about them issuing a refund. Even though I have written confirmation that they have received the items. As of March 3rd 2025 they still refuse to issue a refund totaling over $1,847.97. Rude to the point of threatening customer service. All of the reviews on their website seem to be fake. Avoid this "company" at all costs.

They had great prices and the products they offer are top grade. The shipping was supper fast. Will buy from them again.

First time customer, I ordered the Onyx M/16 life belt pack. Not only was the price less than everywhere else from other Marine suppliers to Cabelas, Dicks, Academy, etc, but with shipping it was less expensive than those places! Also, I received it on the Monday after I placed my order on Friday! Wow, faster than expected! I will continue to purchase all my iSup gear form NVN Marine! Customer for life!