Nutrisense Reviews | Read Customer Reviews of nutrisense.io

Nutrisense Reviews | Read Customer Reviews of nutrisense.io

Nutrisense reviews

864 approved reviews, newest moderated first

Kristine
Apr 23, 2024
Happy with Nutrisense
The information regarding CGMs is plentiful and helpful. I was able to easily know what was coming and what to expect. When I’ve had questions there has always been a helpful response from a member of the Nutrisense team. My nutritionist is friendly, helpful and non judgemental. I feel heard and love how this is an individual approach to getting healthy.
Response from NutrisenseApr 23, 2024
Hi Kristine, Thank you so much for your kind words! We're delighted to hear that you've found the information about CGMs plentiful and helpful, and that you've had such positive experiences with our team members and your nutritionist. Keep up the fantastic work, and don't hesitate to reach out if you need anything else! Warm regards, Juan your Nutrisense Customer Support Team Lead
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George A.
Apr 23, 2024
Excellent customer service
Excellent customer service. Starting a CGM can be intimidating - with lots of questions. I reached out to NS customer service and Jennifer R responded within 24 hours, answered both my questions directly, and provided additional resources should I have any additional questions. Big fan!
Response from NutrisenseApr 23, 2024
Hi George, Thanks a bunch for your awesome review! 🌟 We're thrilled to hear that Jennifer provided excellent customer service and addressed your questions promptly and thoroughly, we will make sure to share that with her. Don't hesitate to reach out if you have more questions down the road – we're always here to help! Best regards, Juan your Nutrisense Customer Support Team Lead
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Geoffrey R.
Apr 22, 2024
It was very helpful to get a free…
It was very helpful to get a free sensor set on the last one came off as they are very expensive I'm on disability and I do believe these sensors are too expensive but I need the information but I'm very grateful that you were able to send me a free sensor and I am very grateful for the help of the support team they have been very kind thank you
Response from NutrisenseApr 23, 2024
Hi Geoffrey, Thanks a bunch for your positive feedback! 🌟 We're thrilled to hear that you found the free sensor set helpful, and we're glad we could assist you. Keep up the great work on your health journey! Best regards, Juan your Nutrisense Customer Support Team Lead
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Ann M.
Apr 19, 2024
Excellent Experience…Great Team!
The Nutrisense app and CGM was an amazing experience…I learned so much the first month, I decided to make a 3 month commitment. Chiemi my support specialist took care of my upgrade flawlessly and with a cheerful demeanor that I appreciated, Colleen my nutritionist gave me some great tips that I am excited to try these next 3 months. Great team!!!😎
Response from NutrisenseApr 23, 2024
Hi Ann, We're thrilled to hear that you had an amazing experience with the Nutrisense app and CGM. It's fantastic to hear that Chiemi and Colleen provided such wonderful support – they're indeed valuable members of our team! We're excited to continue supporting you on your health journey over the next three months. Warm regards, Juan your Nutrisense Customer Support Team Lead
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SF
Apr 19, 2024
I made an error while signing up and…
I made an error while signing up and Renee was amazing! She helped me right away!
Response from NutrisenseApr 23, 2024
Hi there, Thank you for sharing your experience! 🌟 We're delighted to hear that Renee provided amazing assistance and helped resolve the error promptly and will make sure we share that with her. Warm regards, Juan your Nutrisense Customer Support Team Lead
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Lisa G.
Apr 18, 2024
Fantastic customer service
The customer service representative was responsive and extremely helpful!
Response from NutrisenseApr 23, 2024
Hi Lisa, Thank you for your kind words! 🌟 We're thrilled to hear that our customer service representative was responsive and provided extremely helpful assistance. We're here for you! Best regards, Juan your Nutrisense Customer Support Team Lead
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Melissa R.
Apr 18, 2024
Carolina was wonderful
Carolina was wonderful! She answered my question promptly and was extremely helpful.
Response from NutrisenseApr 23, 2024
Hi Melissa, Thank you for your feedback! 🌟 We're delighted to hear that Carolina provided wonderful assistance and promptly addressed your question with helpful guidance. Warm regards, Juan your Nutrisense Customer Support Team Lead
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Julia M.
Apr 18, 2024
Great on glucose/ More Coaching
Great on glucose. I wanted more coaching tips on what I should change or eat more or less of
Response from NutrisenseApr 19, 2024
Hi Julia, Veronica here from the Nutrisense team. Thank you for taking the time to share your experience in a review. It's fantastic to hear that you had a positive experience with the CGMs – yay! I've taken note of your feedback regarding not receiving enough coaching tips, and I've reached out directly to our Nutrition team about it. We're eager to ensure you have access to the guidance you're looking for. I'll be in touch with you shortly to discuss our expanded Nutrition support offerings, which we believe could be a perfect fit for your needs. Looking forward to reconnecting and ensuring you have the best possible experience! Warm regards, Veronica
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