Lulu
Jennifer —you’re the best!
As an unprepared user, I chose a monitor and wasn’t convinced it was the correct one for me. It would have been much more helpful to have Nutrisense recommend the appropriate monitor. Not enough information or an overload of too much info from Nutrisense, I’m not sure — but all of a sudden I had a box of monitors, and when I clicked on that monitor on the Nutrisense app, it told me that monitor was not supported. I was beyond confused at that point. Jennifer was there every step of the way to get me through to the next steps. I honestly was ready to ditch the whole program out of frustration. But Jennifer’s guidance and calm demeanor saved the day. If not for her…. Nutrisense’s process wouldn’t be for me.
Response from NutrisenseOct 5, 2024
We're thrilled that Jennifer was able to provide you with the guidance and support you needed to continue your Nutrisense journey. Her dedication to helping customers is a testament to our commitment to excellent customer service. Thank you for sharing your experience and for giving Nutrisense another chance. We're here to support you every step of the way. Best regards, Juan your Nutrisense Customer Support Team Lead



