Nutrisense Reviews | Read Customer Reviews of nutrisense.io

Nutrisense Reviews | Read Customer Reviews of nutrisense.io

Nutrisense reviews

864 approved reviews, newest moderated first

Carolyn G.
Mar 19, 2025
I received a quick response on both…
I received a quick response on both occasions I reached out when the Dexcom sensor failed on two different occasions. The representative was helpful and offered solutions and recommendations for action (I don't have the exact day of my interaction but the first was the week of March 3rd and the second the week of March 10th).
Response from NutrisenseMar 24, 2025
Thank you so much for sharing your experience! 🎉 We’re thrilled to hear that our team provided quick and helpful support during both sensor issues in March, consistency is key, and we’re glad we could deliver that for you. It’s awesome to know the solutions and recommendations worked out, and we’re here anytime you need us. Keep crushing those health goals! 💪 Best regards, Juan your Nutrisense Customer Support Team Lead
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Heidi H.
Mar 18, 2025
Quick and informative response.
Quick and informative response.
Response from NutrisenseMar 24, 2025
We love hearing this! 🎉 Quick and informative support is what we’re all about, thank you for taking the time to share your experience. If there’s ever anything else you need, we’re here for you! 😊 Best regards, Juan your Nutrisense Customer Support Team Lead
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Monica J.
Mar 12, 2025
Jennifer was super responsive and gave…
Jennifer was super responsive and gave me multiple troubleshooting options with practiced efficiency.
Response from NutrisenseMar 15, 2025
We’re so happy to hear that Jennifer was able to help you out with such efficiency and expertise! 🎉 She’s truly a rockstar, and we’re lucky to have her on the team. Thank you for taking the time to share your experience, it means a lot to us. If there’s ever anything else you need, don’t hesitate to reach out. We’re here for you! 😊 Best regards, Juan your Nutrisense Customer Support Team Lead
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Juanda P.
Mar 11, 2025
I was more than impress with the way…
I was more than impress with the way Keerthy (apologies if name is misspelled) was able to assist me in the issues I was having with my monitors. She responded quickly, asked for some additional information and escalated the issue to the proper team to make a quick resolution. I was 2-3 business days for the resolution, what a great turnaround time. Thank you
Response from NutrisenseMar 15, 2025
Wow, this is such a fantastic review to read! 🌟 We’re thrilled to hear that Keerthy (you spelled it perfectly, by the way!) was able to assist you so effectively and get your issue resolved so quickly. She’s truly a gem on our team, and we’re lucky to have her. Thank you for taking the time to share your experience, it means the world to us. If there’s ever anything else you need, don’t hesitate to reach out. We’re here for you! 😊 Best regards, Juan your Nutrisense Customer Support Team Lead
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SaraB
Mar 5, 2025
I was confused about membership plan…
I was confused about membership plan options and Jennifer was so responsive and helpful. She answered my questions and resolved the issue quickly!
Response from NutrisenseMar 9, 2025
We’re so happy to hear that Jennifer was able to help you out and answer your questions so quickly! 🎉 She’s truly a rockstar, and we’re lucky to have her on the team. Thank you for taking the time to share your experience, it means a lot to us. If there’s ever anything else you need, don’t hesitate to reach out. We’re here for you! 😊 Best regards, Juan your Nutrisense Customer Support Team Lead
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Deb D.
Mar 3, 2025
My dietician
My dietician, Rachel, was amazing. She was so patient and empathetic. I felt like I was in trustworthy hands.
Response from NutrisenseMar 9, 2025
This is such a joy to read! 🌟 Rachel is truly incredible, and we’re so glad she made you feel supported and confident in your journey. Her patience and empathy are just a few of the many reasons we’re lucky to have her on the team. Thank you for sharing your experience, it means the world to us. Keep thriving, and know we’re here to support you every step of the way! 💪 Best regards, Juan your Nutrisense Customer Support Team Lead
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Brooke
Feb 28, 2025
Customer Support is Excellent
Customer Support is Excellent, but...My CGM Dexcam 7s kept giving false readings and saying that it was out of range. Very disappointing. But Nutrisense is a good company. I just didn't do well with the Dexcams and now I'm stuff with 3 of them unused!
Response from NutrisenseMar 1, 2025
We appreciate your kind words about our support team, though we’re sorry to hear that the Dexcom sensors didn’t work well for you. We understand how frustrating that must be! If you haven’t already, please reach out to our team, we’d love to see how we can assist. Best regards, Juan your Nutrisense Customer Support Team Lead
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Angela
Feb 25, 2025
Nutrisense is a scam!!
Nutrisense is a scam!!! I have paid $1550 in the last 6months and only lost 10lbs. They have double charged me not sent my medications. Then offered me a lame $25 credit, like that makes up for it. In addition their customer service is a joke. Sometimes they get back to you in a day sometimes 3 it depends on their mood I guess. Just UNBELIEVABLE!
Response from NutrisenseFeb 25, 2025
We are deeply sorry to hear about your experience, this is far from the level of service we strive to provide, and I completely understand your frustration. While we can’t address specifics publicly, we take your concerns about billing, medication delivery, and support responsiveness extremely seriously. If you’re open to it, please send an in-app message directly to Juan or our support team so we can investigate this thoroughly and work toward a resolution. Your feedback is invaluable, and we’re committed to making this right. Thank you for bringing this to our attention, and I sincerely apologize for the frustration this has caused. Best regards, Juan your Nutrisense Customer Support Team Lead
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