Yvette P.
This product is amazing
This product is amazing! My hair has never been straighter…even when I used to get it professionally done! yay!
Response from NutreecosmeticsMar 9, 2024
Thank you for your feedback!
Nuree specializes on professional haircare products used casually. All products are made in Brazil and we are on a mission to share Brazilian Beauty products with the world. Also we are among the best in the world when it comes to texture products.
Nutreecosmetics (nutreecosmetics.com) has 172 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Yvette P.
This product is amazing! My hair has never been straighter…even when I used to get it professionally done! yay!
Response from NutreecosmeticsMar 9, 2024
Thank you for your feedback!
NUHA A.
I am very disappointed with your service, I made an order for three products and paid the full amount that was calculated at check out, after a few days of the order you sent me an invoice to pay $15 additional cost for shipping. This should have not accured as shipping cost already included when I made the order. Then you decided to give axception not to pay this time when after I decided to cancel my order and asked for refund. You need to be more honest with your customers and do let them Know that if they have to pay. more for shipping before placing an order.
Response from NutreecosmeticsMar 1, 2024
I apologize for the inconvenience you experienced with your order. Our aim is to provide transparent pricing and reliable service to our customers. It seems there was a miscommunication regarding the shipping costs, and I understand how frustrating that can be. We strive to ensure that all additional charges are communicated clearly before orders are placed. Your feedback is valuable to us, and we will take steps to improve our communication and processes to prevent similar issues in the future. Please accept our sincerest apologies, and if there's anything else we can assist you with, please don't hesitate to let us know.
Amaya D.
Very good product. My hair looks very nice. I recommend it for a shiny and soft hair.
Response from NutreecosmeticsFeb 9, 2024
Thank you for your feedback!
Tracie
I had hopes fir this product. I followed the directions and applied ot to process for 30 minutes. Everything seem to be going well and it made my 4c hair more manageable. However, after rinsing out the product and blow drying my hair I noticed long strand of hair breaking off. I understand that hair naturally shed but this is more than my natural shedding. Applying moisturizering products to my hair but still seeing the long strands of breakage.
Response from NutreecosmeticsFeb 8, 2024
Dear customer, I'm sorry to hear about your experience with the product causing breakage in your hair. It sounds like you took the necessary steps and followed the directions, so it's frustrating when things don't turn out as expected. Taking a break from any further chemical treatments and focusing on restoring your hair's health is a good idea. Using natural oils like coconut oil, olive oil, or argan oil can help nourish your hair and scalp. You can apply a small amount of oil to your hair, focusing on the ends where breakage tends to occur, and gently massage it into your scalp to promote circulation. Additionally, deep conditioning treatments can provide your hair with extra moisture and strength. Look for products specifically designed to repair damaged hair, and consider incorporating a weekly deep conditioning treatment into your routine. Remember to handle your hair gently, especially when it's wet, to minimize further breakage. Using a wide-tooth comb instead of a brush can help prevent unnecessary tension on your hair strands. If you continue to experience excessive breakage or if you're concerned about the health of your hair, it might be helpful to consult with a professional hairstylist or dermatologist for personalized advice and recommendations.
Brenda Q.
I love all of their products I use the Botox treatment. It’s amazing my hair will not be right without it. I also use the shampoos and conditioners. I love them all. I wish that they would sell them individually because sometimes I need more shampoo than I need conditioner.
Response from NutreecosmeticsFeb 6, 2024
Thank you for your feedback!
Catalina M.
I really enjoy the products that I have purchased from Nutree. I am a licensed professional cosmetologist and I enjoy using the products in my suite. I do have to say that when it comes to the educational videos to learn about the process of the two keratins I have bought, the voiceover for the video is not very clear. I understand the original video must be in Portuguese, but if you are going to have a voiceover you should consider an American accent or a British accent. Another thing is that the education / information for professionals is not consistent between the website, the packaging on the product, and the videos. I seem to find out little details that are important in the salon after I have already watched the video, usually on the packaging. I have not registered on the website as a professional salon stylist only because I do not have a name for my Independent Business in my loft. But if I continue to purchase products and education I will register as a professional cosmetologist. The quality of the keratin is very good, I am new to provide this service for my clients, and I am happy the first company I chose was Nutree. Everyone has enjoyed the Keratin and the shampoo and conditioner so far, and I am excited to introduce Hair Bondox as well. I am excited for that especially. It was actually a client that had tried Hair Bondox she purchased from Amazon, but when I learned you were a professional line I decided it was best to have it in the salon. The result was surprisingly good considering it's really just a deep conditioning treatment. Shipping has been decent, and I am appreciative of the free samples I received with my shipments. Thank you Nutree!
Response from NutreecosmeticsFeb 8, 2024
Thank you for sharing your experience with Nutree products and providing valuable feedback. It's great to hear that you've been enjoying the quality of the keratin treatments and other products in your salon suite. I understand your feedback regarding the educational videos and the need for clearer voiceovers, especially for non-native speakers. Providing consistent and accurate information across all platforms, including the website, packaging, and videos, is crucial for professionals like yourself to feel confident in using and recommending the products to clients. I'll pass along your feedback to the Nutree team so they can work on improving the educational resources for professionals. It's wonderful to hear that your clients have been pleased with the results of the keratin treatments and other Nutree products. Introducing Hair Bondox sounds like an exciting addition to your salon services, and I'm glad to hear you're looking forward to it. Registering as a professional cosmetologist on the Nutree website sounds like a great idea, especially if you plan to continue purchasing their products and accessing educational resources. It can also provide you with access to exclusive offers and support from Nutree's professional team. Dear customer, It's fantastic that you received Nutree free samples with your shipments, allowing you to explore new products and expand your offerings to clients. Thank you for choosing Nutree, and best of luck with your independent business in your loft! If you have any further questions or feedback, feel free to reach out.
Seena O.
Amazing results!
Response from NutreecosmeticsJan 31, 2024
We’re glad that you loved our products, we are always trying our best to make your experience memorable, and we’re glad that we’ve achieved it!
Nargis F.
I received the wrong items however when I called Nutree they were very helpful and quickly sent me the return label. I shipped the items back and they have now shipped the correct items to me and provided me with the tracking information. Great customer service A+
Response from NutreecosmeticsJan 29, 2024
Thank you for your feedback! We're glad to hear you're understanding of our efforts. We appreciate your trust in our service.