shirish K.
The order was sent the wrong item
The order was sent the wrong item. I was ordered a NEMA 6-50 plug 40A, but I received a NEMA 14-50 Plug with a 40A Charger.I did request for return but No response yet
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NURZVIY ENERGY, INC. (nurzviy.com) has 58 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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shirish K.
The order was sent the wrong item. I was ordered a NEMA 6-50 plug 40A, but I received a NEMA 14-50 Plug with a 40A Charger.I did request for return but No response yet
Joel W.
The solar panels themselves are beyond expectations. I am very pleased with them. I have bought a total of 6. I only give 4 stars because half of them had damaged boxes on arrival.
Steve
My Discover 1500 Power Unit does not charge using the AC cord. Tried contacting Nurzviy through email, phone and their website but no reply, going on 10 days now. The phone seems to be disconnected and I see other reviews saying the same things. I get the feeling this company is out of business.
Norman G.
I was sent a used or returned old unit in a delaptated box- not a new unopened one. very disappointed
RAN
Need app for Android to do initial set up . It was remove from "play" a year ago. Emailed, called, texted, and got no response. After a week I found an old version in a dropbox account. It worked and the charger works great. But without the app, you can't set plug and play, or output. If you can't get a response god for bid you have a service issue.
Bill
Great customer service and quick shipping.
Matthew K.
I received the wrong device… and the phone number does not work and no one is responding to email, but I would like the right device shipped as soon as possible.
Donato G.
Wrong charger sent. I ordered a 6-50 plug, they sent a 14-50. I tried repeatedly to contact them about exchanging it with no response. I know have to either rewire my house for a 14-50 plug, use an adapter which is not ideal and not necessarily the safest thing to do when charging an EV. Haven't had the chance to use the charger yet so this review is purely about the company and their customer service and unfortunately it's a no go for me. With a customer support this bad, if something were to go be wrong with the charger it seems like it would be impossible to get a hold of them.