NURZVIY ENERGY, INC.Reviews of nurzviy.com

no one will contact me back despite complaints to customer service

Ordered a 400 W solar panel. Realized I used the wrong card that a bill was coming in through on. Immediately emailed asking if I could change payment methods. No response. Emailed a second time. No response. Tried calling. The only number they have listed doesn't work. Other people reported the same problem. The carrier that they shipped it with used the excuse they did not deliver it was that a 40 lb 4 ft wide box wouldn't fit in the mailbox. Had to go and pick it up myself. Communication is non-existent. Customer service horrific.

This solar panel just don't working, useless at all

Hello, this order (Order #2005) was never delivered to me--there seem to be two identical tracking numbers. (both of them: Fedex 888986580505)--one that says the product was delivered on 2-24, the other saying that the ship date 'will be updated'. The first of the above Fedex tracking claims: delivery on 2-24 on the East Coast following confirmation of purchase on 2-22 at 2:30 PM. This seems a little quick! How could the panels have been packed for delivery transferred to Fedex and then delivered to my doorstep on the other side of the country all within 48 hours? Could you please send me the solar panels that I purchased from you on the 22nd Feb.? Thanks very much, sincerely, John Lafleur

The order was sent the wrong item. I was ordered a NEMA 6-50 plug 40A, but I received a NEMA 14-50 Plug with a 40A Charger.I did request for return but No response yet

My Discover 1500 Power Unit does not charge using the AC cord. Tried contacting Nurzviy through email, phone and their website but no reply, going on 10 days now. The phone seems to be disconnected and I see other reviews saying the same things. I get the feeling this company is out of business.

I was sent a used or returned old unit in a delaptated box- not a new unopened one. very disappointed

Need app for Android to do initial set up . It was remove from "play" a year ago. Emailed, called, texted, and got no response. After a week I found an old version in a dropbox account. It worked and the charger works great. But without the app, you can't set plug and play, or output. If you can't get a response god for bid you have a service issue.