NurxReviews of nurx.com

Nurx collected my “consultation fee”, sent me one month of birth control and everything seemed okay. When it came time for my second months supply to ship, the order was canceled. I reached out multiple times through their app which claims “responses will be given within 48 hours”. Well over a week went by, several messages sent from me, but no response was ever received. I reached out to their Facebook page and was told someone would reach out to me ASAP and still have received nothing. I ran completely out of my birth control and have since switched to a different company. I would never use Nurx again nor would I ever recommend this company to anyone.

Had no issues getting my birth control filled by them a few years ago but I used their new Rosacea service and am very disappointed. They didn't address any of the things I mentioned when I submitted my info & photos and when I wrote them back again and they basically told me to go talk to a local dermatologist. I asked for my consultation fee to be refunded because I felt brushed off and like no one really read what I submitted and they refused. UPDATE 7/22 After expressing how I felt brushed off I asked for different medicine and to submit more photos for them to examine and I feel like we may be getting somewhere now.

Never leave a review but I need to do for this one. Strongly not recommend, a big scam. They take your money and no answers or help for what you ask. Is just money, and I know that but at least hoped for help. Horrible and trust me strongly not recommend.

well, they got a free 35.00 from me. After 1 month of going back and forth, they sent in a prescription for acne treatment that would cost $700.00. What a joke! I let them know 3x that the pharmacy would not fill my prescription because and they continued to send it over to the pharmacy? Its ridiculous that I spent $35.00 for them to try to get me to buy $700.00 worth of prescriptions over the course of 1 month. Just horrible.

NURX has the worse customer service ever! I'm a girl who looking for birth control on NURX, and they request me to fill in the information about my basic information, and then I was charged $15 without any notice!! And I did not get my pill, I check after 4 weeks it still shows under review. I emailed them said ok if I got $15 charged i think I should get my birth control, they said oh well that $15 was the consultant fee, not the pill fee. I did not ask for a consultant but they charged me instead, And the customer service was rude. will NEVER buy from this web again,

HORRIBLE and Disorganized. They send Rx to wrong pharmacy, takes 4-5 days to get any response and half the time NO response. Not uncommon to wait 10 - 14 days to get your RX approved or refilled due to persistent mistakes they make. Don't use NURX - seek other options

Getting my birth control through Nurx has been one of the worst experiences. Everything was fine until they let me know that had been giving me birth control FOR A YEAR that literally INCREASED MY RISK FOR STROKE because of a medical condition I have that THEY KNEW ABOUT. Not only did they not admit wrongdoing, they sent me the old medicine, charged me for it, and would not give me my money back. I then once again had to pay for a new subscription of birth control. I leave this review today, because today they decided that to screw me again. I wanted to cancel my current subscription, and even though I messaged them within the 48 hour period, they decided to message me AFTER that period so I would no longer be able to cancel it without being charged. HORRIBLE COMPANY. They do not care about you or your situation, just more money in their pocket. I suggest going to your regular doctor and getting them to prescribe you a generic through Walmart pharmacy, it’s cheaper and they won’t randomly charge your card. NURX IS DISHONEST AND WILL CONTINUE TO TAKE YOUR MONEY.

My initial thoughts on Nurx were very positive. I was able to receive a prescription for birth control immediately and I didn't have any issues with the payments. After several months, I decided to add my insurance to my account and the company had no issues with my prescription. A few months later, I started experiencing issues with the abrupt change of prescription without my knowledge and my card was charged for the full amount instead of billing my insurance. I sent them an email but my card was still charged. I decided to give them another chance since I didn't receive a reply to my initial email. Then they charged my account again. I finally realized this wasn't a great company to work with and called their customer service. The customer service agent was the least bit friendly. It seems from other past reviews that this company has issues with their customer service so it wasn't a one time incident. There are many other companies that offer birth control and customer service makes a lasting impression on how long a company lasts.