NurxGet prescriptions and home screening tests delivered right to your door. Often free with insurance, or pay by cash. Place an order in a few simple steps.
Nurx (nurx.com) has 1,783 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Alyssa G.
Everyone was very helpful and quick to respond. Every answer was great detail and information for me.
Response from NurxDec 6, 2021
Hi Alyssa, Thanks for sharing your experience; you made our day! We strive to keep our patients first, so if there is anything we can do to be better, please let us know. You can message us in the app or email us at [email protected]. Take care! - Nurx Quality Assurance
OsitoBuenaOnda
This was an amazing experience, I'm usually busy with work so I didn'thave the time to go to a clinic, but this made my life easier, its quick and you get really good customer service.
Response from NurxDec 6, 2021
Hi, Thanks for sharing your experience; you made our day! We strive to keep our patients first, so if there is anything we can do to be better, please let us know. You can message us in the app or email us at [email protected]. Take care! - Nurx Quality Assurance
Dani M.
The Nurx team was quick and efficient with my request.
Response from NurxDec 6, 2021
Hi Dani, Thanks for sharing your experience; you made our day! We strive to keep our patients first, so if there is anything we can do to be better, please let us know. You can message us in the app or email us at [email protected]. Take care! - Nurx Quality Assurance
ADAM
So far so good. Everything came as prescribed and there was no delay or misinformation. Also all the questions answered promptly and completely.
Response from NurxDec 6, 2021
Hi Adam, Thanks for sharing your experience; you made our day! We strive to keep our patients first, so if there is anything we can do to be better, please let us know. You can message us in the app or email us at [email protected]. Take care! - Nurx Quality Assurance
Jeff
Nurx looked great until I needed customer support. It took about a week of back and forth with the service and doctor to get a prescription for migraines. I was ok with this, not a big deal. When I got my meds, I only got ⅓ of what I paid for. I see this in other reviews as well. So you pay for 3 months, you get 1, and then argue to get the rest or a refund. I spent the next week trying to get my money back or the rest of my meds. I had to call in and ping them every day and they made me feel like it was my fault when they never sent the tracking number. When I called I got nothing but attitude from the rep on the phone. There is also no way to self cancel the service, the prescription, or even remove your credit card information. You have to again call or chat with support, but it's painfully slow. I have called my credit card company to disallow future charges as I no longer have trust in them. So in summary: Good service on paper, poor in execution. Choose a different telemedicine service.
Response from NurxDec 6, 2021
Hello Jeff, Thanks for taking the time to share your experience. We’re sorry we didn’t meet your expectations and we would love the opportunity to make things right. Send us a message in the app or email us at [email protected]. Your feedback will help make us better. Take care! - Nurx Quality Assurance
Venesta K.
I asked for a prescription to be postponed and before I got the chance to tell them what date I wanted to change it to they charged my card. This business literally just does whatever they want even if it’s unauthorized. I’m on a business trip and I wake up to a message from them that they charged me $90. Stay away from this company.
Response from NurxNov 15, 2021
Hello Venesta, Thanks for taking the time to share your experience. We’re sorry we didn’t meet your expectations and we would love the opportunity to make things right. Send us a message in the app or email us at [email protected]. Your feedback will help make us better. Take care! - Nurx Quality Assurance
Erica B.
They charged my card and refused to give me a prescription or a refund. Complete waste of time and money.
Response from NurxNov 15, 2021
Hello Erica, Thanks for taking the time to share your experience. We’re sorry we didn’t meet your expectations and we would love the opportunity to make things right. Send us a message in the app or email us at [email protected]. Your feedback will help make us better. Take care! - Nurx Quality Assurance
Tiffany R.
Shartavia helped me today over the phone.She helped and answered all the questions that I had. Honestly the most pleasant experience and person I’ve talked to with Nurx. So nice and helpful girl deserves a pay raise!!
Response from NurxNov 4, 2021
Hello Tiffany, Thanks for sharing your experience; you made our day! We strive to keep our patients first, so if there is anything we can do to be better, please let us know. You can message us in the app or email us at [email protected]. Take care! - Nurx Quality Assurance
