NurxReviews of nurx.com

This is great without seeing a doctor. Thank you Nurx!

Easy to use. Prompt responses. Quick refills

Always gets back on time and reliable 😌

Easy to sign up, pills come quick and very affordable

Barthes WORST customer service. I have messaged on there messenger app, emailed, and called (phone number doesn’t work). I cannot get a reply. I want to cancel any interaction with them and can’t even contact them to do so.

Your reply: "Hi! We appreciate you taking the time to provide feedback on your experience. We apologize for any inconvenience you've faced, and we're here to help sort things out. Can you send us a message in the app or through email." My response: NO, just refund my money. Why not resolve it right here instead of trying to get me to email you and waste more time. Just give me my money back for a refill that I did not order and that you have no proof that I ordered, but charged my credit card. I have also contacted my credit card to report you, issued complaints on other platforms and will continue to do so so that consumers are alerted to your scams!

They “Resolve” my requests without any explanation and I tried to explained and provided all the details and concerns I had still no clear responses and just saying that I need to send new request without providing any services or information of what’s the last request I paid money for. I need to wait for at least 24 hours for a “response” and I was responding the them immediately then the “customer service” disappeared. I was trying to remove all my information and just give up on the app and turns out I can not remove my cards information and ID. I don’t even want my money back now just want to remove all my info💩 I will also put this bad review in my country and your ads won’t be working 🙂 DO NOT USE THIS

Customer service is very slow.