William C.
Without numerade i would have failed…
Without numerade i would have failed pre-calculus, and my hopes of becoming a doctor would of been dead, so i have to thank it so much for helping me get a full ride scholarhship.

Numerade is the virtual learning platform that adds more meaning back to STEM education. An online source of support that provides the tools to encourage understanding above all: understanding what you learn, why it matters, and why it matters to you.
Numerade (numerade.com) has 403 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
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403 approved reviews, newest moderated first
William C.
Without numerade i would have failed pre-calculus, and my hopes of becoming a doctor would of been dead, so i have to thank it so much for helping me get a full ride scholarhship.
Breana M.
I recommend this app or website because it helps me and might help everyone else.
Ally
Numerade has been a very helpful resource as it has made me understand concepts I was not understanding at all.it has many helpful tools like examples that match what I am looking for, theres step by step instructions which has imrpoved my grades! Thank you numerade!
Mujtaba A.
Numerade is an online learning platform that provides video solutions to STEM textbooks. It has a vast library of over 100 million video solutions matched directly to thousands of college, high school, and graduate-level STEM textbooks . The platform is designed to help students master STEM subjects by providing step-by-step video solutions to all their STEM textbook questions . Numerade’s mission is to make the knowledge and skills of world-class educators widely accessible and affordable to student audiences of all backgrounds . The platform is trusted by over 100 million students from top schools around the world . Numerade offers a 7-day free trial to its users, which provides unlimited access to all of its video textbook solutions, educator Q&A, Bootcamps, and more . I recently used Numerade to help me with my STEM coursework, and I was thoroughly impressed with the platform. The video solutions were clear, concise, and easy to follow. I appreciated how the videos broke down complex concepts into simple steps, making it easier for me to understand the material. The educator Q&A section was also helpful, as it allowed me to ask questions and get answers from experts in the field. Overall, I would highly recommend Numerade to anyone looking to improve their STEM skills. The platform is user-friendly, affordable, and provides high-quality educational content. The 7-day free trial is a great way to test out the platform and see if it’s right for you. Give it a try, and you won’t be disappointed!
David
Cancelled my subscription before my free trial end but have been charged months later. They claim I took out a further subscription but I received no emails telling me this. How can a contract be in place with no written agreement supplied? Furthermore the only email I did receive explicitly stated my card would not be charged. They refuse to respond to my emails so I will now have to take further action to get my money back and to make a formal complaint. Avoid this company at all costs. Edit: Their response below is pathetic. All they do is confirm what I’ve already said myself but don’t explain why they’ve ignored several emails, and also don’t explain why I received no email to confirm I’d supposedly taken out a new subscription. They also claim to have provided “documentation” which is a complete lie. The amount of reviews here speak for themselves. Avoid these scam artists!
Response from NumeradeNov 6, 2023
Hey David. As our support team shared with you with documentation, rather than cancelling, you accepted a special limited time offer in the cancellation flow where you were given 2 free months of Numerade, then reverted to the lowest $6.99/mo plan (until cancelled). Users must click twice to accept this following a prompt asking if they are sure they wish to proceed. Your 2 free months expired, and you did not cancel your new plan until recently. If you have any further questions, feel free to write us back.
BA - jha M.
Subject: Clarification and Concerns Regarding Numerade's Response Dear Numerade Team, I appreciate your prompt response to my previous communication. However, I would like to clarify that the issues I mentioned in my initial message occurred recently, not in May, as indicated in your response. This incident took place just two days ago in the current month, and I wanted to bring it to your attention for resolution. Furthermore, I would like to address my primary concern: the practice of requesting customers to add their debit card or credit card information during the trial period. In your 7-day free trial offer, it is implied that customers will only be charged after the trial period ends. However, as soon as customers provide their payment details during the trial, money is deducted from their accounts. This approach is not aligned with the transparency and fairness that customers expect during a trial period. I kindly urge Numerade to reconsider this practice and ensure that customers are not charged until the trial period expires. This adjustment would align with industry standards for free trials and promote a more positive customer experience. I appreciate your attention to these concerns and look forward to a resolution that maintains ethical and transparent business practices. Sincerely, Manish Jha
Response from NumeradeNov 5, 2023
Hey Manish, Thanks for contacting us. Your free trial began back on 04/21/23 and expired on 04/28/23. You utilized PayPal to signup, and we also see you self paused your subscription directly in PayPal on May 8, 2023. Your account has been paused since, and not charged other than the 1 month back in April-May (as you did not cancel your free trial). To manage your subscription directly in PayPal, here’s how to find your automatic payments on their website (or click the link in your Numerade billing page to take you directly to PayPal's homepage): -Go to Settings. -Click the Payments tab. -Click Manage Automatic Payments -Select the merchant. -Unpause or cancel. Thanks.
Val G.
BEWARE!!!!! Horrible experience so do not even sign up for the free trial. I swear I cancelled and they charged me twice I never even used it after the free trial they can see I didn't log in to use it and I got charged for two months before I even noticed. Customer service doesn't care at all and WILL NOT refund you. Do not bother with this website or the free trial!!!!!
Response from NumeradeNov 2, 2023
Hey Val. Thank you for taking the time to leave us a review. We apologize you are leaving us with a less than happy experience, and I wish to reiterate what happened in your case. Your free trial began on 23-Sep-2023 15:01. Your 7 day free trial expired on 30-Sep-2023 15:01. Your free trial was not cancelled, and you asked our CS team to manually cancel you on Nov 1st. As such, two billing cycles posted (one for September, one for November). Your subscription, now cancelled by our team, expires on Nov 30th. Unfortunately, a refund was not able to be granted. Should you require further assistance please reply to your support ticket (#6895) and we will gladly answer any more questions.
Rachael O.
Awful experience. I emailed support before my trial expired to ask how I could cancel as none of my questions were answered. I didn’t receive a response until a couple of days later to tell me how to cancel it. I then asked for a refund and the response was so rude. No receipt received either. They don’t respond to your questions so why would I want to pay for a service that they don’t deliver.
Response from NumeradeOct 31, 2023
Hey Rachael. We are unable to locate any support tickets or an account with the username provided on here. Please feel free to email me directly for further assistance ([email protected]).