The R.
Used it to see how a problem was done…
Used it to see how a problem was done but forgot to cancel the free trial reached out to support and they fixed it for me (Thanks Daniel) all in all the service was good

Numerade is the virtual learning platform that adds more meaning back to STEM education. An online source of support that provides the tools to encourage understanding above all: understanding what you learn, why it matters, and why it matters to you.
Numerade (numerade.com) has 403 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
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Employment & Career · Independence, Kentucky
Excellent
Employment & Career · Dallas, Texas
Excellent

Employment & Career
Excellent

Employment & Career · Lilburn, Georgia
Excellent
403 approved reviews, newest moderated first
The R.
Used it to see how a problem was done but forgot to cancel the free trial reached out to support and they fixed it for me (Thanks Daniel) all in all the service was good
Kelzang C.
The app works well and has some great features, but I was surprised by an automatic charge after the free trial. However, the support team was very helpful and processed a partial refund as a courtesy. Their customer service really improved my experience.
Elias !.
Not for me, payed for something i wasnt happy with, but numerade refunded me. Still would not recommend the statics and solids help you get here, lots of AI help that dont get it right.
Response from NumeradeNov 10, 2025
Hi Elias, Thank you for taking the time to leave us a review. We are saddened that the platform did not meet your expectations, and we hope you can reach out to us directly at [email protected] with the links to the problem you encountered so that we can QA it with our content team. We appreciate appreciate feedback like yours and hope to connect to further assist you.
EmRae
I contacted about getting a refund for the annual subscription and thankfully they offered a full refund minus 1 month. Thank you so much to Kaitlin who helped me. Wish they would send some sort of notification or emails leading up to the subscription renewal though
Response from NumeradeOct 7, 2025
Hi EmRae- thank you for your review and of our All Star rep Kaitlin. In regards to the notification email, we do automatically send out a free trial ending reminder email- please check your spam folder should it have landed in there.
Kendall G.
I had recently received a charge for this website and I thought I had already canceled my subscription and it caused me to think there was fraud on my card, I realize that it was just me forgetting to cancel my subscription. Since I haven’t used my subscription in 10 months, I decided to ask for a refund. They were patient and gave me a full refund minus one month.
Response from NumeradeOct 7, 2025
Thank you for your review, Kendall!
Josiah A.
The expereince has been great so far. It helped me solve my assignment
Response from NumeradeSep 15, 2025
Thank you for your kind review, Josiah! We are happy to have helped you this Fall semester so far.
Jessica R.
A zero stars I tried to cancel my free trial and it would let me and they charged my card for 100 dollars and said I can not get a refund bc they do not do refunds this site is a scam and takes your money
Response from NumeradeSep 11, 2025
Hi Jessica. In looking at your activity log and your support ticket with us, I can confirm that your 7 day free trial was not cancelled, nor were there any logged or known issues with the self cancel tool. Stripe, our payment processor, also confirmed that self cancellation did not take place, thus the charge to the annual subscription that was chosen when you signed up. It appears our support rep also offered you a courtesy one time prorated refund, but it was denied on your end. Due to this, your annual subscription will remain intact however if you wish to recontact us, please respond back to your original support ticket. Thank you.
Muhammad Z.
Numerade has a very professional support team. They respond quickly, communicate clearly, and handle queries with respect and care. Their platform is also user-friendly and shows that they truly value students and their learning experience. Highly recommended.