Angel Alliance H.
Always help me out if I need the help
Always help me out if I need the help! Excellent support!
Response from NumberBarnOct 23, 2023
This is excellent news. Thank you so much for sharing this review with us!

World’s largest marketplace for local, toll-free and custom vanity phone numbers. Budget-friendly phone number parking, porting and call forwarding.
NumberBarn (numberbarn.com) has 428 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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428 approved reviews, newest moderated first
Angel Alliance H.
Always help me out if I need the help! Excellent support!
Response from NumberBarnOct 23, 2023
This is excellent news. Thank you so much for sharing this review with us!
Gary K.
The customer service of Numberbarn is terrible. They don't answer the phone , don't return calls , don't port numbers away , & communication by email takes days .
Response from NumberBarnSep 22, 2023
Hi Gary, thank you for sharing your experience. I'm glad that we were able to connect by phone and successfully port your number. This particular port definitely wasn't the easiest but we truly appreciate your time and patience and apologize for the initial aggravation this process caused.
Chacha
I really appreciate Jessamyn’s support on my porting to Xfinity! She provided very prompt service so professionally. She went above and beyond to help put me in direct contact with Xfinity porting advance team when I was hopeless when attempting to get help with Xfinity customer service representative alone earlier. Service was provided by Numberbarn.com only via email but it was very personal and as effective as talking to live person. I couldn’t be happier by with your service! I always recommend them to my friends who are looking for new numbers. Thanks!!!
Response from NumberBarnSep 21, 2023
Hi Chacha, we're so glad you had a smooth porting experience to Xfinity. Your recommendation means so much to us!
Kenneth P.
Justin solved a billing issue within 24 hours, which is one of the best customer service experiences I've ever had. It says a great deal about NumberBarn that the company employs someone so capable, and gives him the authority to resolve problems quickly. Good work, Justin and NumberBarn!
Response from NumberBarnSep 21, 2023
Hi Kenneth, thank you for the shout-out and for your patience and understanding along the way!
Jeffrey J.
So on a whim was gonna change my original 10 year old cell number due to alot of all of a sudden scammers calling me. I found this on Google for basically getting a vanity number which is no longer offered through cell service providers. I found my number paid the fees and walla your number is ready. I had to call my cell provider to port over the number and did so getting rid of my old number for good and walla nothing l!!! I found out the number that was in limbo waiting to be posted had a Verizon locked phone thing on it. Next thing I know I lost my old number couldn't pursue the new number and my phone was in limbo for 2 days mind you I am on call 24/7! So surgeries were missed and fees were adding up. I had to get a new number 20 dollars and switch fee 15 and a restart fee 30 plus I had to get a random number from my cell service that sucked. I especially hated that NUMBER BARN HUNG ME OUT TO DRY WITH NO CONTACT HELP, SUPPORT FOLLOW UP OR PHONE NUMBER TO RECTIFY THIS SITUATION. They set thousand of numbers aside so normal people can't use them then they monopolize the area and let it run on auto pilot as to say it sooooo good that no mistakes will be made..yet here we are!! I don't like feeling like a p.o.s and set aside!! This was a horrible experience and I regret it and hope Noone else has to go through it either. Our phones are a extension of us and who we are this was a slap in the face and Noone even cared!! On the rebuttal below again you didn't even listen to my extensive details about the situation on either email and the only outcome I recieved was I quote if your over it, we can refund ya..all I ask all I say is this..do not sell, borrow, loan or ask for money in exchange for numbers that are blocked by the previous carrier!! It did not go through due to being linked to a non paid off stolen phone from verizon..when ported over it said non usable it is locked by Verizon for non pay off of the phone it is linked too..which makes me believe u don't do due diligence or research number u want payment for yet don't care what happens to the people that want said numbers!!
Response from NumberBarnSep 18, 2023
Hi Jeff, I can definitely appreciate your level of urgency here, and am sorry to hear that your number isn't working properly. I see that you reached out to our support team for the first time about this issue yesterday afternoon shortly before posting this review. It is true that we have limited support availability on weekends but a member of our team has responded to your inquiry. We are also happy to set up a call with you to work through this more quickly. Either way, we look forward to working with you to resolve this.
Livia
I would not be doing justice to Justin if I did not state that he has been incredibly helpful, patient, kind, resourceful and lead me, step by step, to the resolution of my problems and the answers to my questions. I know so much more about Numberbarn in a way that will truly help me to deal with the important reasons I trusted Numberbarn in the first place. It is so refreshing to be so pleasantly surprised about finding REAL HELP these days! ...and on top of that, Justin managed to lead me to comprehension of all I needed to learn, without making me feel not smart enough, which is an easy feeling, when you're not a 'techie' and need to deal with such matters. Thank you Justin, and thank you Numberbarn for hiring good smart people like Justin.
Response from NumberBarnSep 18, 2023
Hi Livia, I read through your conversation with Justin and want to thank you for your patience and willingness to learn. It was truly our pleasure to serve you. We're celebrating this fantastic review today!
Sandra J N.
A smooth experience went faster than expected to transfer my number to them. I got what I needed.
Response from NumberBarnSep 1, 2023
Thank you for the review, Sandra! We're so happy to hear about your fast porting experience.
Jasween G.
Justin helped me along the way.
Response from NumberBarnAug 28, 2023
Hi Jasween, thank you for taking the time to post this review. We are celebrating this with Justin!