Was recommended by a friend to check out NumberBarn for a toll free number for our new start up company. Awesome experience. Matthew was great and very knowledgeable with the entire process. He had me set up in minutes and explained everything in detail. A great experience, I highly recommend this company if you're looking for help with a toll free number.
Response from NumberBarnJun 20, 2024
Hi Marty, this is high praise for Matthew and we couldn't be more thrilled. Thank you for sharing your experience!
WL
William L.
Jessamyn helped with the transfer of…
Jessamyn helped with the transfer of our numbers from Ooma Office to NumberBarn/NumberGarage. All questions were handled within 24 hours and we're much better off with our phone system handled by them now!
Response from NumberBarnJun 20, 2024
Hey William, we're so glad Jessamyn was able to help. Thank you for sharing your experience with us!
KS
Kailash S.
wonderful service.
wonderful service.
Response from NumberBarnJun 13, 2024
Thank you for a wonderful review, Kailash!
TT
Tharuedee T.
As expected!
Easy, reliable, options of service and quick response. If you're porting the number away to other carriers, make sure the new carrier have all info they need.
Response from NumberBarnJun 5, 2024
Great advice! It's always important to give your new carrier complete porting information. Thank you so much for the review!
NB
Ned B.
Customer service by Victoria was prompt…
Customer service by Victoria was prompt and efficient, and parking my number with NumberBarn is what I do when I leave the US for long stretches of time. It's very affordable.
Response from NumberBarnMay 21, 2024
We're so glad you continue to choose to park your number with us, Ned. Thank you for the shout out!
SK
Serge K.
Dedication of their crew.
Dedication of their crew.
Response from NumberBarnMay 20, 2024
Thank you for the review, Serge! We're always dedicated to our customers.
DW
Dwight
I was in the middle of porting a number…
I was in the middle of porting a number to my cell service provider and numbernarn.com went down last Saturday after I initiated the port request. numberbarn.com (the only way to contact them, and manage my account) went 404, and continues that way right now. I have absolutely no idea now whether they are even still in business. All I know for sure is my account is not available so I can't even get the information to answer any questions my cell provider might have. If they are still in business, this is not a way to keep it that way.
Update 5-15-24 - I am glad to hear that you are still in business. I actually appear to have my new number in service today, but your website, and hence, my numberbarn account information, is still inaccessible since sometime between last Friday and last Saturday. I am writing this on the following Wednesday. I am sorry for my fat fingered b/n keystroke that gave you the impression I couldn't spell "barn". I was checking this after midnight last night and wondering if I might ever get to speak to an actual numberbarn employee who might be interested that some portion of the internet was not able to access your website for over 5 days. BTW, numberbarn also doesn't pass the spell checker so I wasn't checking it too close. Take my word for it, it's autocompleting in my browser at this point.
This is my first experience with numberbarn, and you know what they say about first impressions? It just couldn't have happened at a worse time. As a tip of the hat, I have raised my rating to 2 stars. I took a pic of the numberbarn.com still timing out as I write this, but there is nowhere to post a pic here, so I guess you'll have to take my word for it. If I could have gotten to my numberbarn account today, I might have gone as far as 3 or 4 stars, but I'll stick to just 2 for now.
Update 5-16-24 I just checked to see if my account was accessible and there it was. I have upgraded my review to 4 stars as of today because you got the porting completed with no service provider issues, within a few days, as expected, and all is good. The only thing that went off the rails was my access to my account in the middle of it all. One thing I never mentioned in all this is that I also downloaded the app from the playstore on Saturday. It would also sit and spin trying to connect, but never worked either - until today. I tried it today and it now works. I figure 4 stars is about as much as I can give with those significant hiccups, but all is good now. I will use your services again.
Response from NumberBarnMay 15, 2024
Hi Dwight, we are definitely still in business and I've reached out to you asking for more information. I did notice that you misspelled our website as "numbernarn.com" once in this post which might partly explain the 404 error? Regardless, we are here to help you port your number.
Update: May 15 at 1:40pm Pacific
Thank you for your response. Please reply to the request for more information from TrustPilot so a member of our team can assist you. Preferably let us know the telephone number you purchased and/or a ticket number or email address by which we can find you. I just sent an email to the last Dwight that contacted our support team and am hoping it's you. I hope to hear from you soon. ~Jeremy
KI
Ki
BEST CUSTOMER SERVICE!!!
Matthew Hope made our experience with numberbarn at Aloha Tree Savers in Hawaii seamless and stress-free! Matthew went above and beyond us finding us the perfect contact number (808.808.TREE) We now have a number that is easy for our clients to remember. Mahalo Matthew!
Response from NumberBarnMay 15, 2024
Hi Ki! What an absolutely fantastic telephone number. We sincerely hope it's perfect for your business. Thanks for shout out. We're celebrating with Matthew as well.