Admissions was great. Financial aid is very slow, it’s been a month and I still do not know what’s going on. The student advisors did not know exactly which forms to send for the initial credential application, so my first submission was rejected. The instructors are great, which is the only reason I am giving 3 stars and not 1. If I had a do over, I probably would not go with NU.
Also, double yikes. There is no Sandra Franco at NU. I tried to click the search in the email tab and it said no results found. Seriously NU…can you try just a little? Just downgraded to 2 stars.
Response from National UniversityAug 10, 2022
We appreciate your response. We are sorry to hear about your experience with our advisors and your financial aid. We'd like to hear more about your experience and how we can improve as an institution. Please feel free to contact Sandra Franco, Director of Student & Financial Advising at [email protected] so we can address your concerns. We look forward to hearing from you.
AB
Antonio B.
My experience with NU has been beyond…
My experience with NU has been beyond stressful and frustrating. I have had to speak with far too many people in just the admissions process. Now, multiple academic advisors and other staff members on an almost daily basis. Too many to keep track of. I have been given a lot of false information which has led me to change my personal schedules and plans. For or a school that prides itself in being a yellow ribbon, veteran founded university, I am beyond disappointed. I looked forward, and still look forward to attending classes, but I am not looking forward to dealing with the extra stress that comes along with it. I believe staff members need to be more educated when it comes to new students and veterans. New processes should be adopted to make things flow much smoother.
To be clear, I have not had any issues with classes or professors. Just staff involved with the admissions process etc.
Response from National UniversityAug 12, 2022
Hello, thank you for leaving a review regarding your experience with National University. We are sorry to hear thing did not go smoothly with our admissions and advisor teams. We have passed along your input, but please feel free to contact us at (855) 355-6288 or email at [email protected] so we can specifically address your concerns. Thanks again and we look forward to hearing from you.
AB
Alyssa B.
Not for ABA
If you do not already have a foundation in ABA, NU is not the school. Lack of resources, pretty much on your own, readings are repetitive, no real testing to test knowledge. Only plus is one class at a time.
Response from National UniversityAug 12, 2022
Thank you for giving us your feedback. We have passed along this information and would be happy to talk further. Please contact Academic Affairs at (858) 642-8592
for further assistance.
WA
wilson A.
Bad customer service...
I still struggle with National University's Financial aid office. Their customer's service stinks and they do not have any empathy for student's issues. This is the case with my Pell grant which Financial aid takes for ever to release.
Response from National UniversityAug 11, 2022
Hello, we are sorry to hear that you have had problems with our financial aid office. We'd love the opportunity to make sure this is all taken care of. Please feel free to contact Sheri Jernigan, Director of Student & Financial Advising at [email protected] so we can address your concerns. We look forward to hearing from you.
EM
Emily
Not what I signed up for
First of all, I think it's important to note that the different programs at NU are run by totally different people. My review is specifically about the BSN NURSING program.
Before the pandemic, I took several pre-requisite science classes at NU. They were in-person classes with lab sections, and they were truly excellent classes. I had to work hard, take good notes, and I learned a huge amount that stuck with me. When I applied to the nursing program, I thought I was signing up for that quality of instruction.
When I applied to the second bacherlor's BSN program at National in 2019, it had a good reputation in the community and was known to be academically rigorous and clinically challenging. That was not the experience I have had. As Covid-19 closed a lot of doors to gaining more clinical experiences, NU reacted by removing any way for us to participate in healthcare. They eliminated the externship program that I had planned to apply for. All classes were online, even after community Covid numbers decreased. We were never allowed to touch the care simulator that would allow us to practice actual procedures - all our clinical training was basically reciting a list of steps while standing next to a plastic mannequin and pointing at anatomical regions.
Classes involved hours and hours of zoom, where professors read powerpoint presentations as fast as they could. Most of our professors were pretty good, but they were not allowed by the university to alter the class to improve our learning. They were not even allowed to edit their own class syllabus, not even to change a due date. Because of this, frequently we would have three different listed due dates (one from the syllabus, one from the online system where we uploaded assignments, and one verbally from the professor).
The standards for our group projects were abysmal. I never got less than 100% on a single group project, and there was no mechanism for reporting a student who didn't participate or had poor skills. And EVERYTHING was made into a group project, even research papers. By the end of the program we were phoning all of them in, because we discovered that it didn't actually matter how engaging or professional the group project was. The only thing that ever lost us points was messing up APA format. You could put up a powerpoint slide that was a wall of 14-point text and simply read it off the screen, and still get 100%, with no expectation for improvement.
I think I will be prepared to take the NCLEX and I will be a good nurse, but if you are not a self-motivated student it would be easy to coast through NU without actually doing any work. I will fully admit that I have gotten mostly As in every class without doing much of the reading or studying more than one day for an exam.
The most stressful thing about nursing school at NU is the lack of consistency and the inability of the professors to improve their own classes by changing due dates or assignment parameters.
Response from National UniversityAug 3, 2022
We appreciate you taking the time to leave a review about your experience, Emily. We are saddened to hear that you have had a poor experience. We've passed along your input to the Department Chair Dr. Drummond. Thank you.
MM
Mark M.
The University is not adapting well to…
The University is not adapting well to the overall needs of its students. It has shifted to an asynchronous platform and doing the bare minimum contact with its students. I believe this has led to less of what a university is supposed to do which is guide its students through professional instruction. It seems the University is tuning into a for profit college, and I am concerned my degree will have a bad reputation to employers in the future.
Response from National UniversityAug 2, 2022
We are disheartened to hear you are having a less than wonderful experience. We'd like to opportunity to address your concerns. Please reach out to Tom Provenzano, Associate Director Student & Financial Advising, at [email protected]. We look forward to hearing from you.
JR
jona R.
I am so disappointed in your school
I am so disappointed in your school. Your lack of compassion during a pandemic was nonexistent. I wish I would have NEVER transferred back to National.
Response from National UniversityAug 2, 2022
Thank you for sharing about your experience, Jona. We are sorry to hear of the lack of support you have seen. Please reach out to Tom Provenzano, Associate Director Student & Financial Advising, at [email protected] if you'd like to discuss further.
DJ
Don J.
I've got my BS in IT management
I've got my BS in IT management. Poorly defined program with under qualified instructors. We had a few instructors that clearly knew nothing about the subjects they were supposed to teach, which even led to a student vs staff confrontation at one point. 0 response from NU, even after constant feedback provided. I would not recommend.