LanyL
MY REVIEW
Is not very positive
Response from National UniversityFeb 11, 2022
Thank you for taking the time to provide feedback about your experience with us. We are always interested in how we can improve the student experience at NU.

National University is a private university with its headquarters in La Jolla, California.
National University (nu.edu) has 401 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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LanyL
Is not very positive
Response from National UniversityFeb 11, 2022
Thank you for taking the time to provide feedback about your experience with us. We are always interested in how we can improve the student experience at NU.
Janie M.
I have had a lot of miscommunication and a lack and follow-up when trying to enroll in another program. Email correspondence has been delayed for weeks. Phone calls are not returned in a timely manner. When I tried to upload my credential packet to the e-form I got errors so I emailed it and never once heard back from the credentials department indicating they had received it. Nobody can tell me when I can begin taking classes to obtain my admin credential. I have been very disappointed with my recent experience. I do not know if I want to continue taking any additional classes at this point after this horrible experience.
Response from National UniversityFeb 11, 2022
Hi, Janie. We have shared your situation with the team and will reach out to you.
Lisa D. Z.
Financial Aid is a nightmare even if you are a Veteran who uses the GI Bill, the GI Bill payments are usually late. The school is more concerned about putting money into their own pocket rather than helping or making sure the students are taken care of, they’ll take your financial aid and put towards the school rather than release it first to the student because as they say “they’re looking out for the student”. And then make you wait weeks to get YOUR financial aid reimbursed to you, meanwhile it’s collecting interest before you even have it. There is no accountability by anyone on the staff, it just gets passed on to another person. There are no individual/personal email addresses to reach anyone important such as an advisor, financial aid contact. It’s all very broad and you don’t talk to the same person on a consistent basis.
Response from National UniversityFeb 11, 2022
Hi Lisa, we are sorry to hear about your experience with NU. We’d like to learn more about your situation - our team is reaching out to you. If would like to connect about these issues you can also contact R. Tarazi at [email protected] for VA issues and C. Marquez [email protected] for Financial Aid. We appreciate any feedback you can provide to improve our services.
Paola
I took CALTPA classes and the professors gave me 10/10 and then when I summited it I did not pass it. Then NU assigned me a professor ( Mr Marrone) He takes weeks and sometimes months to responds my emails. I am tired, I cannot deal with this situation any more. I need someone that can HELP ME to finish it, This is a joke and a lack of respect . PLEASE I NEED SOMEONE CONTACT ME AND HELP ME !!!!!!! 858 353 4377
Response from National UniversityJan 13, 2022
Hi, Paola. We have shared your situation with the team. You can also connect with us at your convenience here: Dr. Allison Smith [email protected].
The D.
National is expensive, did not adequately prepare me for the teaching profession, did not help with job placement or student teaching placement, kept changing advisors on me, lots of irrelevant work to the field, the teachers were nice but over obviously worked and I'm still having to follow up to clean up their paperwork problems, such as not submitting my external certificate scores. I got the piece of paper after 2 years which got me the job and can now write a meaningless essay but that's about it. AVOID!!!
Response from National UniversityJan 13, 2022
We are sorry to hear about your experience with NU. We’d like to learn more about your situation. If you are willing to share, could you please get in touch with Dr. Piowlski at [email protected] . We appreciate any feedback you can provide to improve our services.
Eric
Horrendous . Costly . Impersonable and incompetent staff . You are irrelevant to them . No emails back , no transparency every step of the way from admission to program completion
Response from National UniversityJan 11, 2022
We value this feedback about your experience with us. We are always interested in how we can improve the student experience at NU. We have passed along your input, but please feel free to contact us at [email protected] so we can specifically address your concerns. Thanks again and we look forward to hearing from you.
Jacqueline
The administration throughout was clearly not in support for students, only for monetary purposes. Emails and phone calls were ignored. Student affairs were no help when I reached out about the situations. I asked to be in touch with her supervisor and the response was that she is the person to make complaints to and was given her email again. I asked for internship info and was told there is none and that most people already have jobs. I asked for counseling due to the stress that arose from this experience at NU and was told there was nothing in place for something like that. Although, other universities prove it. I messaged Mr. Andrews and he said he would forward my information since the woman to speak with was on a cruise. That never happened. Worst experience. Don't waste your energy, mental health, and money!
Response from National UniversityJan 11, 2022
Hi Jacqueline, we are sorry to hear about your experience with NU. We’d like to learn more about your situation. If you are willing to share, could you please get in touch with Sandra Franco, Regional Services Director [email protected]. We appreciate any feedback you can provide to improve our services.