Cassandra H.
Worst Schooling Experience of my life
I normally do not leave bad reviews but I have yet to have anyone at this school respond to me and help me with this issue. I feel obligated to warn others about this school. I first learned about this school after attending a PD on SEL. I completed this and learned that National University offered a Master's degree program in SEL. As this program was new they were offering a scholarship for 7,000. As a mom of 5 and an SEL teacher, I couldn't pass this up. My state doesn't currently require a degree to teach SEL but I know that one day it might so I applied for this scholarship. I was so excited when I got it. Soon after I started I started running into issues. My classes were not in order (they had me take the last class in the middle of my program.) It took a while for someone to get back to me about my questions. I shrugged this off and accounted it to the start of a new degree program. I finished my program and then was told because I didn't apply for financial aid (which I was never told was needed.) I had to pay my full amount before I would be given my diploma. I feel as though I was misled because when you call something a scholarship program but do not tell your students everything they need to know. In order for them to be successful and for them to use the degree that they worked so hard to get it. (I have emails to prove all of this.) The worst part is I contacted the school asking to speak with someone and no one contacted me. However, I got constant emails about how if I do not make a payment of almost half of the amount owed that they would be sending me to collections. Once I made this initial payment of 3500 hundred dollars I could then set up payment plans. I once more contacted them explaining I could not make such a large payment with such short notice and I still had unanswered questions about this process. I still was not answered and was continuously harassed. I told the school I would report them to the state board and was then told that my questions would be escalated to a supervisor and they would contact me soon.... it has been months and I have heard nothing. I would advise you not to go to this school. *edit: I reached out to the email the school provided below over a week ago and have yet to receive any communication in return.
Response from National UniversityJun 28, 2022
We appreciate you taking the time to leave a review about your experience, Cassandra. We are saddened to hear you have had a poor experience. We've passed along your input but would like the opportunity to speak to you directly. You can reach out to Sheri Jernigan, the Director of Academic and Financial Advising, at [email protected]. Thank you.



