Jatin S.
Very very poor customer care service…
Very very poor customer care service always keep holding for more than half hour always from one department to another department like monkey 🐵 also problem is unsolved Thank you Good. Buy
The ultimate Point of Sale solution for your business. The NRS POS+ bundle comes with everything you need to run your store including a set of reliable hardware & state-of-the-art software with store management tools to help your business grow!
National Retail Solutions (nrsplus.com) has 485 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Administration & Services · Holmdel, New Jersey
Excellent

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Excellent

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485 approved reviews, newest moderated first
Jatin S.
Very very poor customer care service always keep holding for more than half hour always from one department to another department like monkey 🐵 also problem is unsolved Thank you Good. Buy
Sampatel
Customer support service is very poor about resolving issues about data synce
Response from National Retail SolutionsOct 12, 2021
Hi Sampatel, We are very sorry to hear you are unhappy with our support team. We highly value customer care and service! Please call our agent Christina at 973-438-8276 and she will be able to assist you with any issues you may have. We want to make this right!
Cesar V.
El soporte técnico telefónico es muy Demorado
Response from National Retail SolutionsOct 12, 2021
Hola Cesar, Lamentamos ver que no está satisfecho con nuestros servicios. Por favor llame a nuestro agente Christina al 973-438-8276 y ella podrá ayudarle con cualquier problema que usted pueda tener. ¡Queremos hacer esto bien!
Vinodkumar N.
Excellent service team.
Response from National Retail SolutionsOct 12, 2021
Hi Vinodkumar, Thank you for the review, we appreciate it! Also, if you refer anyone to our NRS products and services, you can earn more money! Visit nrsplus.com/refer to learn more.
Rosita F N.
Ver responsive technical assistance.
Response from National Retail SolutionsOct 12, 2021
Hi Rosita, Thank you for the review! We are happy to help your business grow. Also, did you know that if you refer anyone to our NRS products and services, you can earn more money! Visit nrsplus.com/refer to learn more.
GT
I’ve been getting charged more than what we had agreed upon and it hasn’t been resolved yet.
Response from National Retail SolutionsSep 20, 2021
Hi GT, We are very sorry to hear you are unhappy with us. Please call our agent Christina at 973-438-8276 and she will be able to assist you with any issues you may have. We want to make this right!
HARSHIL P.
Customer service can be improved. I've called many times over and over again because when they put me on hold they actually disconnect the call and would have to start the process of waiting all over again. Some agents don't know how to answer some questions about any issues on top of everything.
Response from National Retail SolutionsSep 20, 2021
Hi Harshil, We are very sorry to hear you are unhappy with the customer service and we want to make this right, since we strongly value our customer service. Please call our agent Christina at 973-438-8276 and she will be able to assist you with any issues you may have.
Ashwin M.
1. EBT is not working, i put several calls noone bother to call me to say it can be fixed or not. 2. CRV same as Fee is supposed to be taxed at California rate, it is just showing up as plain Fee. 3. Very difficult to remove one item from the basket. 4. ALl the issues are basically related tothere is no user manual and the persons who answers the call have no clue for the answers, they themselves have very little training. In general, very unhappy witht the perfoamnce and help I am getting. I would not recommend to anyone else.
Response from National Retail SolutionsSep 20, 2021
Hi Ashwin, We are very sorry to hear you are unhappy with us and we want to make this right. We strongly value our customer service. Please call us at (888) 281-8285 and ask for Jennifer or Jessica, they will be able to assist you with any issues you may have.