NovostellaReviews of novostella.net

Response from NovostellaJul 31, 2024

We strive to provide high-quality items, and it’s disappointing to learn that we missed the mark this time. We take this issue seriously and would like to resolve it as quickly as possible. Could you please contact our customer service team at: [email protected](It's net, not com)? Your satisfaction is important to us, and we appreciate your feedback, which helps us improve our products and services. Thank you for bringing this to our attention. We look forward to making this right for you.

Response from NovostellaJun 20, 2024

We strive to provide high-quality items, and it’s disappointing to learn that we missed the mark this time. We take this issue seriously and would like to resolve it as quickly as possible. Could you please contact our customer service team at: [email protected], so we can arrange for a replacement? Your satisfaction is important to us, and we appreciate your feedback, which helps us improve our products and services. Thank you for bringing this to our attention. We look forward to making this right for you.

Response from NovostellaJun 20, 2024

We strive to provide high-quality items, and it’s disappointing to learn that we missed the mark this time. We take this issue seriously and would like to resolve it as quickly as possible. Could you please contact our customer service team at: [email protected], so we can arrange for a replacement? Your satisfaction is important to us, and we appreciate your feedback, which helps us improve our products and services. Thank you for bringing this to our attention. We look forward to making this right for you.

Response from NovostellaApr 8, 2024

Hello We have checked your information on our website. There is no order. You purchased the product on Amazon. We have asked Amazon customer service personnel to contact you. Please check it. Thank you!

Response from NovostellaJun 20, 2024

We take this issue seriously and would like to resolve it as quickly as possible. Could you please contact our customer service team at: [email protected]

Response from NovostellaDec 14, 2023

Hello Mike, your order was at November 28th. The light was delayed, we have arranged the shipment for you and you will receive it soon

Response from NovostellaDec 14, 2023

Hello Arturo, we have warehouse in USA, customer don't need to return the package to China. In addition, you order was already cancelled, and we have arranged the refund toyou